Senior Customer Architect
Elastic
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This listing doesn't post a salary. Most similar roles pay $160,590–$226,925.
Based on 240 similar postings.
Employer
Elastic is the company behind Elasticsearch and the Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash). It sells search, observability, and security products built on that search engine, primarily through its Elastic Cloud managed service.
Elastic currently has 51 open roles on FindRole.
Listed pay typically runs $133,100–$210,600 across 49 roles with salary data.
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At a glance
As a Customer Architect, you will serve as a trusted technical advisor to ensure customers successfully adopt and scale the Elastic Search AI Platform. You will work closely with account teams and service groups to define Technical Success Plans that align customer business goals with specific product capabilities. Your daily responsibilities include onboarding clients, identifying and removing technical frictions, and translating complex business needs into actionable technical requirements to drive consumption. The role requires expertise in key IT domains including Observability, Cybersecurity, and Enterprise Search. You will utilize the Elastic stack, specifically Elasticsearch, Logstash, and Kibana, to solve problems related to search, security, and observability. This position demands strong communication skills and a hands-on approach to technical consulting, ensuring customers achieve their desired outcomes while navigating the complexities of managing structured and unstructured data at scale.
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