Solutions Architect, Customer Systems

Apple Inc

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Quick summary

Work type
On-site
Location
Sunnyvale, CA
Salary
$150,400–$277,600 / yr
Posted
55 days ago
Freshness
Confirmed live today
Nearby
99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $198k
This role $214k
$135k $293k
below market most similar roles pay here above market

This role pays more than 63% of similar roles. Most pay $159,750–$235,750 — the blue band above. At the midpoint, this role pays about $214k versus about $198k for comparable roles.

Based on 240 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 3497 open roles on FindRole.

Listed pay typically runs $174,149–$277,600 across 2702 roles with salary data.

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At a glance

TL;DR · Solutions Architect, Customer Systems

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Solutions Architect, Customer Systems joins the Information Systems and Technology organization to drive technology for customer support experiences, including contact center operations and the Genius Bar. This role involves owning end-to-end system design for global, business-critical platforms serving customers, resellers, and repair centers. You will convert ambiguous business problems into concrete technical architectures, defining system interfaces, integration patterns, and data flows while authoring design specifications and technical user stories. Key responsibilities include leading design reviews for fault tolerance, defining SLAs, and managing cross-system dependency roadmaps. The role requires expertise in distributed systems, high availability, and horizontal scalability. Required technical skills include familiarity with modern backend stacks such as Java, Python, SOA, J2EE, object-oriented programming, Oracle, NoSQL, and MongoDB within large-scale enterprise environments.

What does a Solutions Architect earn in California?

Median $235750 from 57 postings across 11 companies.

See salary data

Skills

System Design Technical Architecture Java Python SOA J2EE Oracle NoSQL MongoDB Object-Oriented Programming Agile Waterfall API Distributed Systems Observability SLAs SLOs SLIs Integration Testing

What you'll do

  • Own end-to-end system design for new business initiatives, including high-level systems impact analysis.
  • Define system interfaces, integration patterns, and data flows across upstream and downstream services.
  • Author design specifications and technical user stories for engineering teams to build against.
  • Lead design reviews focused on fault tolerance, graceful degradation, and observability at scale.
  • Define and recommend SLAs, SLOs, and SLIs in partnership with engineering and operations.
  • Manage the solution through integration testing, production delivery, and hand-off to support teams.
  • Serve as the technical authority for the domain, guiding partner teams on platform integration.
  • Present technical strategies, scalability plans, and risk assessments to leadership.

What we're looking for

  • 10+ years in software engineering with a focus on system design, technical architecture, or solution architecture for large-scale production systems.
  • Experience designing and documenting engineering specifications for inter- and intra-system interactions, including API contracts and data flows.
  • Experience architecting distributed systems for high availability, fault tolerance, and horizontal scalability under variable traffic loads.
  • Proven ability to translate business requirements into system designs and technical solutions across large-scale enterprise environments.
  • Familiarity with modern backend stacks and data store technologies including Java/Python, SOA, J2EE, and Oracle/NoSQL/MongoDB.
  • Knowledge of software development methodologies, including Agile and traditional waterfall.
  • BS/MS in Computer Science or other technical field, or equivalent experience.
  • 12+ years in software engineering with a focus on system design, technical architecture, or solution architecture (preferred).

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