Senior Customer Architect
Elastic
Quick summary
Market check
How this pay compares to similar roles
This role pays less than 90% of similar roles. Most pay $157,412–$235,750 — the shaded band above. At the midpoint, this role pays about $139k versus about $197k for comparable roles.
Based on 240 similar postings.
Employer
Elastic is the company behind Elasticsearch and the Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash). It sells search, observability, and security products built on that search engine, primarily through its Elastic Cloud managed service.
Elastic currently has 51 open roles on FindRole.
Listed pay typically runs $133,100–$210,600 across 49 roles with salary data.
Most-posted roles
At a glance
As a Senior Customer Architect, you will serve as a trusted technical advisor to ensure customers successfully adopt and scale the Elastic Search AI Platform. You will work closely with account teams and service groups to define Technical Success Plans that align customer business goals with specific technical requirements. Your daily responsibilities include onboarding clients, identifying and removing technical frictions, and proactively suggesting upgrades to drive product consumption. The role requires expertise in key IT domains including Observability, Cybersecurity, and Enterprise Search. You will utilize the Elastic stack, specifically Elasticsearch, Logstash, and Kibana, to solve complex data challenges for customers. Ideal candidates possess a background in cloud-based software solutions and demonstrate strong communication skills to translate business needs into technical requirements while fostering long-term relationships to ensure sustained value across the portfolio.
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