Customer Acceleration Product Manager

Okta Inc

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Bellevue, WAChicago, IL
Salary
$99,000–$149,000 / yr
Posted
25 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $196k
This role $124k
$83k most similar roles pay here $251k

This role pays less than 95% of similar roles. Most pay $165,000–$226,850 — the shaded band above. At the midpoint, this role pays about $124k versus about $196k for comparable roles.

Based on 240 similar postings.

Employer

About Okta Inc

Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[

Okta Inc currently has 137 open roles on FindRole.

Listed pay typically runs $174,000–$239,000 across 137 roles with salary data.

Most-posted roles

View all roles at Okta Inc

At a glance

TL;DR · Customer Acceleration Product Manager

As a Customer Acceleration Product Manager, you will serve as the product owner for Okta’s suite of customer education offerings while contributing to the broader post-sales portfolio. You will manage the education subscription roadmap by overseeing backlogs, defining requirements, and prioritizing improvements based on data insights and customer needs. Your daily work involves translating go-to-market strategies into actionable requirements for content teams, designing adoption programs to increase engagement, and establishing success metrics that link learner behavior to product retention. To succeed, you must possess skills in product management, user research, persona mapping, and the ability to translate complex technical concepts into value-based language. You will utilize tools like LMS platforms, community platforms, and BI tools to track usage while solving the challenge of streamlining the customer journey toward expertise within a subscription-based B2B environment.

What you'll do

  • Manage the education subscription product roadmap by overseeing the backlog, defining requirements, and prioritizing improvements based on data.
  • Translate product and go-to-market strategies into actionable requirements for the content creation and delivery teams.
  • Design and execute targeted programs to increase customer awareness, engagement, and adoption of educational resources.
  • Establish success metrics and build reporting that connects learner engagement to key business outcomes like retention and expansion.
  • Identify and resolve friction points in the customer learning journey to improve access to education materials.
  • Collaborate with cross-functional teams to integrate education offerings into a cohesive, high-value customer experience.

What we're looking for

  • Experience in product management or ownership, including backlog management, writing requirements, and contributing to roadmaps.
  • Proven ability to define success metrics and use data to measure program effectiveness and communicate results to stakeholders.
  • Experience conducting customer or user research using personas and journey mapping to inform product decisions.
  • Demonstrated ability to translate complex technical concepts into clear, value-based language for diverse audiences.
  • Experience working cross-functionally across product, marketing, and customer success teams to align on shared goals.
  • Working knowledge of training, credentialing, certification, or enablement functions in relation to customer success and GTM motions.
  • Experience working with an LMS, community platform, or digital customer success program (preferred).
  • Experience using product analytics or BI tools, subscription-based products, or identity/security products (preferred).

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