Critical Environment Field Service Engineer

Microsoft

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: —
Salary: $102,600–$202,800 / yr
Posted: 10 days ago
Freshness: Confirmed live yesterday
Closes: Feb 27, 2027

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Salary context

Competitive pay

How this pay compares to similar roles

Similar $161k

This role $153k

$91k most similar roles pay here $215k

This role pays more than 51% of similar roles. Most pay $126,575–$195,300 — the shaded band above. At the midpoint, this role pays about $153k versus about $161k for comparable roles.

Based on 240 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 598 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 586 roles with salary data.

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At a glance

TL;DR · Critical Environment Field Service Engineer

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As a Critical Environment Field Service Engineer within the Cloud Operations & Innovation team, you will maintain the critical infrastructure supporting essential online services like Bing, Office 365, and Azure. You will manage day-to-day operations for mechanical and electrical equipment in leased datacenters, focusing on maximizing availability, ensuring safety compliance, and executing root cause analysis to reduce high-impact incidents. Your role involves coordinating audits, monitoring power and temperature metrics, and managing cost and energy efficiency initiatives. You will collaborate with engineering groups and landlord partners while providing mentorship and sharing best practices across the global portfolio. The ideal candidate possesses experience in critical environment infrastructures such as UPS, generators, and AHUs, alongside technical knowledge of IT infrastructure including servers, SANs, and networking to ensure seamless service delivery for cloud-based products.

Skills

Data Center Operations Critical Environment (CE) UPS Generator AHU Electrical Engineering IT Infrastructure Servers SAN Networking Root Cause Analysis (RCA) FMEA SLA Monitoring Change Governance MOP SOP EOP

What you'll do

Oversee day-to-day operations and maintenance of mechanical and electrical equipment in leased datacenters.
Maximize Critical Environment availability and operational efficiency in coordination with landlord partners.
Participate in Root Cause Analysis (RCA) processes to identify and mitigate infrastructure issues.
Execute cost and energy efficiency initiatives to optimize datacenter performance.
Manage emergency preparedness, response plans, and serve as an escalation point for facilities issues.
Coordinate and supervise critical environment audits and compliance verifications.
Monitor and report on power, temperature, and humidity levels to ensure SLA compliance.
Develop and share best practices with regional and global peers across the datacenter portfolio.

What we're looking for

High School Diploma or equivalent and 2+ years of experience in a datacenter or critical environment facility.
Or 3+ years of industry experience combined with college coursework.
Ability to pass the Microsoft Cloud background check every two years.
Must provide verification of citizenship via a valid passport for government agency support.
Ability to pass a criminal justice information services (CJIS) background check.
Preferred: Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services.
Preferred: 3+ years of experience in Critical Environment infrastructures such as UPS, Generator, and AHU.
Preferred: Experience with large scale CE projects, IT infrastructure operations, and working with lease providers.

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