Control Manager Associate

What you'll do

• Analyze the business risk and control environment to identify gaps and root causes of issues.
• Design, implement, and monitor controls using digital tools, automation, and data analytics.
• Analyze program data such as KRIs and KPIs to create reports that drive decision-making.
• Support Risk & Control Self-Assessments by conducting process walkthroughs and mapping exercises with business units.
• Execute control program initiatives to ensure compliance with regulatory requirements and mitigate operational risks.
• Integrate automation, AI/ML, and LLM practices into daily risk management workflows.
• Develop and maintain clear documentation and presentations regarding risk and control activities.

What we're looking for

• 3+ years of experience in financial services involving controls, audit, quality assurance, or operational risk management.
• Knowledge of basic risk and control concepts, escalation procedures, and identifying risks under supervision.
• Ability to support change initiatives and assess impacts using change management tools with supervision.
• Ability to build internal stakeholder relationships and communicate clearly while understanding stakeholder needs with guidance.
• Ability to create presentations, write concise documentation, and engage in discussions through active listening.
• Analytical thinking skills to organize information, solve problems, and make fact-based decisions with guidance.
• Knowledge of policies, procedures, and regulatory requirements (preferred).
• Data literacy and awareness of automation, machine learning, and technical translation (preferred).