Control Manager Associate

What you'll do

• Manage and prioritize a queue of business-as-usual change requests for procedure documents.
• Lead the annual attestation and review process to ensure compliance and audit readiness.
• Apply prescribed templates and style guidelines to maintain consistency across all documentation.
• Convert procedures into active voice and use structured formats like if-then tables for better usability.
• Optimize document searchability by identifying and integrating relevant keywords.
• Analyze and recommend procedural changes or alternative methods to address identified process gaps.
• Conduct quality assurance checks and peer reviews to ensure accuracy and adherence to guidelines.
• Manage the publication process using specialized publishing applications and document management systems.

What we're looking for

• 3+ years of procedure writing/editing experience, including reformatting detailed procedural documents.
• BA/BS degree or equivalent work experience in financial services and procedure writing/editing.
• Strong project management skills with experience overseeing annual review schedules and managing multiple projects.
• Proven client relations and presentation skills, including facilitating meetings and supporting communications.
• In-depth knowledge of financial services operations, regulatory, and compliance environments.
• Advanced editing skills, including converting procedures to active voice and applying external style guides.
• Proficiency in Microsoft Office applications, SharePoint, and publishing/document management systems.
• Authorization to work in the United States.