Associate Consumer Banking Program Control Manager

JPMorgan Chase

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Quick summary

Work type: On-site
Location: OH
Posted: 3 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

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How this pay compares to similar roles

Similar $159k

$111k most similar roles pay here $206k

This listing doesn't post a salary. Most similar roles pay $120,338–$196,925.

Based on 239 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1138 open roles on FindRole.

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At a glance

TL;DR · Associate Consumer Banking Program Control Manager

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As a Consumer Banking Program Control Manager - Associate within the Consumer and Community Banking organization, you will join the control management team to manage risk and compliance for consumer banking operations. You will partner with stakeholders to analyze the business risk environment, identify gaps, and perform root cause analyses of issues. Your daily responsibilities include designing, implementing, and monitoring controls using digital tools, automation, and data analytics while supporting Risk & Control Self-Assessments through process walkthroughs and mapping exercises. You will utilize data visualization tools to track KRI/KPI metrics and create reports to drive decision-making. The role requires expertise in risk management, change management, and internal stakeholder engagement. Key technical competencies include data literacy, automation awareness, AI/ML practices, LLM capabilities, and agile methodologies to address operational risks and meet regulatory requirements within the banking sector.

Skills

Risk Management Control Management Data Analytics Automation AI LLM Agile Change Management Visualization Tools Quality Assurance Audit Digital Risk Management

What you'll do

Analyze the business risk environment to identify gaps and determine root causes of issues.
Design, implement, and monitor controls using digital tools, automation, and data analytics.
Analyze program data such as KRIs and KPIs to create reports that drive decision-making.
Support Risk & Control Self-Assessments by conducting process walkthroughs and mapping exercises with business units.
Execute control program initiatives to ensure compliance with regulatory requirements and mitigate operational risks.
Integrate automation, AI/ML, and LLM practices into daily risk management workflows.
Develop and maintain documentation regarding internal policies, procedures, and regulatory standards.

What we're looking for

3+ years of experience in financial services, specifically in controls, audit, quality assurance, or operational risk management.
Knowledge of basic risk and control concepts, escalation procedures, and identifying risks with supervision.
Ability to support change initiatives and assess impacts using change management tools and processes.
Proficiency in building internal stakeholder relationships and communicating clearly to meet business needs.
Ability to create clear documentation and basic presentations while actively listening and summarizing information.
Analytical thinking skills to organize information, solve problems using structured approaches, and make fact-based decisions.
Knowledge of policies, procedures, and regulatory requirements as they relate to risk and control environments (preferred).
Data literacy and awareness of automation techniques, including machine learning capabilities (preferred).

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