Technical Support Engineer
Booz Allen Hamilton
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How this pay compares to similar roles
This role pays less than 73% of similar roles. Most pay $115,000–$174,375 — the shaded band above. At the midpoint, this role pays about $119k versus about $145k for comparable roles.
Based on 240 similar postings.
Employer
Broadcom is a global semiconductor and infrastructure software company that designs and markets a wide range of networking, storage, and wireless connectivity solutions. Industry: Semiconductors & Infrastructure Software
Broadcom currently has 119 open roles on FindRole.
Listed pay typically runs $121,900–$195,000 across 105 roles with salary data.
Most-posted roles
At a glance
As a Brocade Technical Support Engineer within the Global Technical Support organization, you will provide essential technical support to customers and OEMs via phone, email, and web. You will be responsible for diagnosing and resolving complex technical issues through fault isolation, root cause analysis, and lab replication. Your daily work involves managing problem resolution plans, documenting client calls in a service request database, and analyzing data traces from protocol analyzers. The role requires expertise in networking technologies, storage area networks (SAN), SNMP monitoring, and Windows or Linux/UNIX servers. You will also contribute to improving team processes and procedures. Key skills include strong troubleshooting, communication, and organization. This position addresses technical challenges within the domain of data center storage area networking solutions for consolidation, virtualization, and cloud computing environments.
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