Associate Product Operations, Flights Inventory

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
McLean, VARichmond, VAChicago, ILNew York, NY
Salary
$66,700–$76,100 / yr
Posted
39 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $146k
This role $71k
$53k most similar roles pay here $191k

This role pays less than 99% of similar roles. Most pay $114,000–$177,900 — the shaded band above. At the midpoint, this role pays about $71k versus about $146k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Associate Product Operations, Flights Inventory

Associate - Product Operations, Flights Inventory serves as a critical member of the Product Operations team supporting the Flights platform. This role focuses on maintaining the operational health, quality, and performance of airline inventory and booking systems. You will manage day-to-day processes including monitoring bookability, latency, and shopping behavior while assisting with fare mapping, supplier configurations, and onboarding new provider integrations. The position involves investigating bugs, managing escalations, and coordinating across engineering, product, and customer service teams to resolve issues. Key technical requirements include experience with Sabre, Amadeus, Travelport, NDC, and ARC. You will utilize tools such as Jira, Confluence, Amplitude, Datadog, AWS, BigQuery, and SQL. Additionally, the role leverages AI-powered tools and automation to improve workflow efficiency and reporting within the travel technology space to ensure a seamless customer experience across various booking environments.

What you'll do

  • Monitor bookability, latency, shopping behavior, and operational metrics to identify trends in airline inventory.
  • Perform bug triage, escalation tracking, and investigations across various booking environments.
  • Support testing and validation for new features, supplier integrations, and configuration changes in staging and production.
  • Manage fare mapping, supplier configurations, and tenant settings across the flights platform.
  • Execute NDC integrations and supplier connectivity initiatives to improve inventory quality and coverage.
  • Maintain operational documentation, playbooks, workflows, and alerting processes.
  • Utilize dashboards and AI-powered tools to surface trends and improve workflow efficiency.
  • Resolve supplier-related inquiries, fare discrepancies, and technical issues for internal and external stakeholders.

What we're looking for

  • High School Diploma, GED, or equivalent certification.
  • At least 1 year of experience in product operations, travel operations, air supply, or technical program management.
  • At least 5 years of experience in air travel and with providers such as Sabre, Amadeus, Travelport, Aggregators, NDC, or ARC.
  • Experience using tools like Jira, Confluence, Amplitude, Datadog, AI technology, AWS, or BigQuery.
  • Experience with Google Suite and SQL to analyze data for decision-making.
  • Experience with branded fares, ancillaries, API-based integrations, and XML or JSON protocols.
  • Proficiency in using AI-powered tools and automation to improve operational efficiency and workflows.
  • Strong verbal and written communication skills for cross-functional collaboration with technical and non-technical teams.

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