Finance Operations Associate, Reconciliation

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
McLean, VANew York, NYRichmond, VA
Salary
$73,300–$83,700 / yr
Posted
14 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $146k
This role $78k
$61k most similar roles pay here $187k

This role pays less than 98% of similar roles. Most pay $116,000–$175,187 — the shaded band above. At the midpoint, this role pays about $78k versus about $146k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

Most-posted roles

View all roles at Capital One Financial

At a glance

TL;DR · Finance Operations Associate, Reconciliation

As a Finance Operations Associate, Reconciliation, you will join the Finance Operations Reconciliation team to support the operational and financial health of Capital One Travel across Flights, Hotels, and Cars. You will perform day-to-day reconciliation and exception management by comparing booking, payment, settlement, and provider data to identify discrepancies and ensure accurate financial workflows. Your responsibilities include managing ARC and IAR reconciliations, investigating ticketing issues, tracking escalations, and performing quality assurance on new automated tools. The role requires proficiency in travel systems such as Sabre, Amadeus, Travelport, or NDC, along with experience in transaction processing and financial reporting. You will utilize dashboards and AI-powered technologies to improve workflow efficiency. This position solves complex financial discrepancies within the travel technology space, ensuring accurate data flows between internal teams and external providers to maintain high-quality customer experiences.

What you'll do

  • Perform daily financial reconciliation for flights, hotels, and cars to ensure accurate transaction data.
  • Identify and investigate discrepancies in booking, payment, settlement, and provider financial records.
  • Execute ARC and IAR reconciliation tasks to maintain compliance and reduce financial losses.
  • Manage operational exceptions and manual workflows resulting from automated system errors.
  • Conduct investigations into ticketing issues, refunds, exchanges, and airline adjustments.
  • Maintain monthly operational reports, financial summaries, and detailed process documentation.
  • Perform bug triage and track escalations across servicing and financial workflows.
  • Test and validate new operational tools, automation scripts, and configuration changes.

What we're looking for

  • High School Diploma, GED, or equivalent certification.
  • At least 1 year of experience in finance, product operations, travel operations, customer operations, or technical support.
  • At least 3 years of experience with travel providers such as Sabre, Amadeus, Travelport, Aggregators, NDC, or ARC.
  • At least 1 year of experience working with data, reporting, transaction processing, financial workflows, or operational investigations.
  • Proficiency in analyzing operational or financial data to identify trends and investigate discrepancies.
  • Experience with reconciliation processes, issue tracking, escalation management, and QA processes.
  • Ability to use AI-powered tools and automation technologies to improve operational efficiency.
  • Will not sponsor a new applicant for employment authorization for this position.

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