Associate, Process Optimization

Oscar Health

Confirmed live 2 days ago Trusted
Hybrid

Quick summary

Work type
Hybrid
Location
Tempe, AZ
Salary
$87,188–$114,434 / yr
Posted
20 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $152k
This role $101k
$76k most similar roles pay here $195k

This role pays less than 88% of similar roles. Most pay $120,500–$183,862 — the shaded band above. At the midpoint, this role pays about $101k versus about $152k for comparable roles.

Based on 240 similar postings.

Employer

About Oscar Health

Oscar Health is a technology-driven health insurance company offering individual, family, and small business health plans.

Oscar Health currently has 70 open roles on FindRole.

Listed pay typically runs $149,040–$195,615 across 65 roles with salary data.

Most-posted roles

View all roles at Oscar Health

At a glance

TL;DR · Associate, Process Optimization

The Associate, Process Optimization joins the Eligibility and Billing team to drive cross-functional initiatives and solve internal business problems through process design and optimization. This role involves managing end-to-end projects, documenting requirements, creating project plans, and developing risk mitigation strategies while ensuring successful change management across various stakeholders. The daily work focuses on evaluating departmental performance by gathering and interpreting data metrics to improve operational workflows. Candidates must possess experience in operations, health insurance, data analysis, or consulting. Required technical skills include proficiency with Excel, SQL, Python, and other data analytics tools. Additionally, the role requires expertise in project management and process improvement methodologies such as Lean, Six Sigma, or Theory of Constraints. The position specifically addresses operational challenges within the health insurance domain, focusing on enrollment and billing systems.

What you'll do

  • Lead end-to-end management of cross-functional projects including plan creation, stakeholder engagement, and on-time completion.
  • Design, optimize, and implement internal processes to support organizational goals.
  • Collect and document business requirements for technical and business stakeholders.
  • Analyze data and metrics to evaluate departmental performance and develop mitigation strategies.
  • Formulate proactive communication and program strategies for successful change management.
  • Develop and communicate risk mitigation strategies across multiple disparate initiatives.
  • Create and implement operating and technical procedures to support improved workflows.

What we're looking for

  • A bachelor's degree or 3+ years of commensurate experience.
  • 3+ years of work experience in operations, health insurance, data analysis, engineering, and/or consulting.
  • 2+ years of experience using data software such as Excel, SQL, Python, or other data analytics tools.
  • 2+ years of experience with end-to-end project management.
  • 2+ years of experience in designing and improving workflows and accompanying operating and technical procedures.
  • 2+ years of experience with process improvement methodologies such as Lean, Six Sigma, and/or Theory of Constraints.
  • Bachelor's degree in Engineering, Business Administration, or a related field (preferred).
  • Lean Six Sigma Green Belt certification or higher (preferred); working knowledge of Enrollment and Billing (preferred).

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