Associate, Process Improvement

Oscar Health

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
New York, NY
Salary
$96,876–$127,149 / yr
Posted
9 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $135k
This role $112k
$89k most similar roles pay here $169k

This role pays less than 72% of similar roles. Most pay $109,100–$161,125 — the shaded band above. At the midpoint, this role pays about $112k versus about $135k for comparable roles.

Based on 239 similar postings.

Employer

About Oscar Health

Oscar Health is a technology-driven health insurance company offering individual, family, and small business health plans.

Oscar Health currently has 70 open roles on FindRole.

Listed pay typically runs $149,040–$195,615 across 65 roles with salary data.

Most-posted roles

View all roles at Oscar Health

At a glance

TL;DR · Associate, Process Improvement

The Associate, Process Improvement joins the Network Operations team to drive cross-functional initiatives and solve internal business problems through process optimization. This role involves leading end-to-end project management, including creating project plans, managing stakeholder engagement, and documenting key decisions while ensuring on-time completion of organizational goals. The individual will collect business requirements, analyze data to evaluate departmental performance, and develop risk mitigation strategies for various initiatives. To succeed, the candidate must possess expertise in process improvement methodologies like Lean, Six Sigma, or Theory of Constraints, alongside skills in designing workflows and establishing technical procedures. Required tools include Excel, SQL, and Python for data analysis. The role specifically addresses operational challenges within the health insurance domain by improving internal processes and managing change management strategies to ensure compliance with all applicable laws and regulations.

What you'll do

  • Lead end-to-end management of cross-functional projects from planning through to on-time completion.
  • Design, optimize, and implement internal processes to support organizational goals.
  • Collect and document business requirements while managing project governance and key decisions.
  • Analyze data and metrics to evaluate departmental performance and develop mitigation strategies.
  • Develop communication and program strategies for successful change management and risk mitigation.
  • Create and maintain operating procedures to support newly designed workflows.
  • Identify and mitigate risks across disparate initiatives involving multiple stakeholders.

What we're looking for

  • A bachelor's degree or 3+ years of commensurate experience is required.
  • 3+ years of work experience in operations, health insurance, data analysis, engineering, and/or consulting.
  • 2+ years of experience using data software such as Excel, SQL, Python, or other analytics tools.
  • 2+ years of experience with end-to-end project management.
  • 2+ years of experience designing and improving workflows and accompanying operating procedures.
  • 2+ years of experience with process improvement methodologies like Lean, Six Sigma, or Theory of Constraints.
  • A bachelor's degree in Engineering, Business Administration, or a related field is preferred.
  • A Lean Six Sigma Green Belt certification or higher is preferred.

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