Associate Manager, Credentialing Operations

Oscar Health

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
AZFLGATX
Salary
$64,832–$85,092 / yr
Posted
9 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $151k
This role $75k
$51k most similar roles pay here $197k

This role pays less than 99% of similar roles. Most pay $118,700–$182,989 — the shaded band above. At the midpoint, this role pays about $75k versus about $151k for comparable roles.

Based on 240 similar postings.

Employer

About Oscar Health

Oscar Health is a technology-driven health insurance company offering individual, family, and small business health plans.

Oscar Health currently has 70 open roles on FindRole.

Listed pay typically runs $149,040–$195,615 across 65 roles with salary data.

Most-posted roles

View all roles at Oscar Health

At a glance

TL;DR · Associate Manager, Credentialing Operations

The Associate Manager, Credentialing Operations joins the Credentialing Team to lead a team responsible for accurate and timely provider credentialing and re-credentialing. This role oversees production, quality, service levels, and escalations while ensuring compliance with regulatory, accreditation, contractual, and internal requirements. The manager manages day-to-day operations including workload planning, queue management, and issue resolution through root-cause analysis. They are responsible for hiring, performance management, and development of team members while using data to drive decision making and continuous improvement. Key skills include experience in healthcare operations supporting high-volume production teams and proficiency in Excel, Google Sheets, JIRA, or SQL. The role addresses the critical business problem of maintaining network readiness and mitigating risk within a health insurance context by ensuring all providers meet necessary standards including NCQA, CMS, state, and delegated-credentialing requirements.

What you'll do

  • Lead day-to-day credentialing operations including workload planning, queue management, and issue resolution.
  • Manage a team of colleagues by overseeing performance, growth, development, and HR administrative tasks.
  • Analyze departmental metrics to develop mitigation strategies and improve overall operational performance.
  • Conduct root-cause analysis on systemic issues and construct actionable plans for improvement.
  • Track and report on monthly and quarterly KPIs to meet departmental objectives.
  • Ensure compliance with all applicable regulatory, accreditation, contractual, and internal requirements.
  • Partner with stakeholders to develop proactive communication and program strategies for risk mitigation.

What we're looking for

  • Must have at least 3 years of direct people management experience.
  • Must have at least 2 years of experience in provider credentialing, re-credentialing, or provider enrollment.
  • Must have at least 3 years of healthcare operations experience supporting high-volume production teams.
  • Must have at least 1 year of experience using data to drive decision making and continuous improvement.
  • Candidates must reside in Arizona, Florida, Georgia, or Texas.
  • A Bachelor's Degree is preferred.
  • Proficiency in Excel/Google Sheets, JIRA, and/or SQL is preferred.
  • Knowledge of NCQA, CMS, state, and delegated-credentialing requirements is preferred.

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