Apps Support Technical Lead Analyst Vice President

Citi

Confirmed live today Low trust
Hybrid

Quick summary

Work type
Hybrid
Location
New York, NY
Salary
$142,320–$213,480 / yr
Posted
3 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $158k
This role $178k
$115k most similar roles pay here $224k

This role pays more than 72% of similar roles. Most pay $129,900–$185,575 — the shaded band above. At the midpoint, this role pays about $178k versus about $158k for comparable roles.

Based on 240 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 270 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 252 roles with salary data.

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At a glance

TL;DR · Apps Support Technical Lead Analyst Vice President

Apps Sup Tech Lead Analyst - Vice President serves as a strategic technical authority within the Applications Support team, providing expert guidance on complex system enhancements and problem resolution. The role involves partnering with multiple technology teams to ensure functional integration, defining systems scope for high-impact applications, and identifying risks or security vulnerabilities. Day-to-day responsibilities include analyzing existing system logic, documenting requirements, coaching junior analysts, and managing the operational support desk during high-priority incidents. Candidates must possess expertise in Linux/Unix environments, Windows Server architectures, SQL querying, and relational database management systems like Oracle, Sybase, and Microsoft SQL Server. The role also requires proficiency in scripting languages and incident tracking tools such as ServiceNow or Jira to maintain mission-critical production environments within the financial services and enterprise banking domain.

What you'll do

  • Identify, define, and implement system enhancements by analyzing existing logic and business processes.
  • Partner with multiple technology teams to ensure integrated functions meet organizational goals.
  • Document technical requirements and assess impacts for complex, high-impact application improvements.
  • Identify security risks and vulnerabilities while proposing effective mitigation options.
  • Act as a technical advisor and coach to junior analysts while delegating tasks.
  • Manage day-to-day operations, including shift handovers and command-and-control during critical outages.
  • Influence strategic functional decisions through expert counsel and persuasive communication with stakeholders.
  • Ensure compliance with laws and regulations by managing and reporting control issues transparently.

What we're looking for

  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical field (or equivalent practical experience).
  • 6–10 years of progressive experience in Application Support, Production Support Engineering, Systems Analysis, or Enterprise IT Operations.
  • Experience supporting high-availability, mission-critical production environments (Financial Services / Enterprise Banking domain experience preferred).
  • In-depth hands-on experience navigating, administering, and troubleshooting enterprise Linux/Unix environments.
  • Solid proficiency in Microsoft Windows Server architectures and enterprise tooling.
  • Strong proficiency in SQL querying, data analysis, and schema comprehension.
  • Experience troubleshooting and maintaining relational database management systems including Oracle, Sybase, and Microsoft SQL Server.
  • Practical experience with scripting languages and incident tracking tools like RTIS, ServiceNow, or Jira.

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