Job Posting Title:

Lead Software Engineer - Java

Req ID:

10133915

Job Description:

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

• Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams.

We are the Content Platforms team with a mission to “reimagine the technical ecosystem that empowers The Walt Disney Company to harness its unparalleled storytelling and distribute it around the world.” Content Platforms is part of the Disney Entertainment and ESPN Product & Technology segment which is responsible for the global scheduling, delivery and monetization of Disney VOD and live content across multiple platforms including Disney+, ESPN/ESPN Flagship, ESPN+, ABC,  Freeform, FX Networks, National Geographic, the Disney Channels and Hulu.

If you:

• Enjoy working with teams of talented and passionate people
• Have excellent communication skills
• Demonstrate determination in finding solutions to complex puzzles
• Have the curiosity and interests in how content goes from inception to consumers

• Employ positive thinking and are able to work constructively in a diverse team setting

• Enjoy transforming business strategy into innovative products & platforms

• Value learning and being exposed to new experiences
• Love working in a startup culture
• Find Media & Entertainment industry fascinating

then Content Platforms team is the place for you. We are growing and investing in innovative technology to deliver a state-of-the-art content pipeline. Come be a part of the magic that makes The Walt Disney Company one of the “World’s Most Admired Companies”.

Job Summary:

As a Lead Software Engineer on Disney’s Content Platforms team, you will architect and deliver resilient, scalable systems that power accounting workflows for payments to content creators and rights holders across Disney Movies and TV. This role blends hands-on technical leadership with strategic influence—transforming business requirements into innovative solutions that support Disney’s global content monetization ecosystem. You will collaborate across engineering, product, and finance teams to ensure our platforms meet the highest standards of performance, security, and reliability.

Key Responsibilities

• Technical Leadership: Set engineering standards, review code, and guide design decisions to ensure quality and maintainability.
• System Expertise: Maintain deep knowledge of core accounting systems and their integration with upstream and downstream services.
• Architecture & Scalability: Drive platform performance, resiliency, and scalability for high-volume, mission-critical applications.
• Cross-Team Collaboration: Partner with product managers and stakeholders to refine requirements and deliver solutions spanning multiple teams.
• Strategic Influence: Contribute to technical strategy, roadmap planning, and adoption of emerging technologies.
• Mentorship: Coach engineers on advanced technical topics and foster a culture of continuous learning.
• Innovation: Research and evangelize modern architecture patterns, cloud-native practices, and automation strategies.
• Incident Leadership: Lead troubleshooting and resolution of complex, cross-functional issues.

Basic Qualifications

• BS in Computer Science or related field (or equivalent experience).
• 7+ years of software engineering experience with proven leadership in designing and delivering large-scale, fault-tolerant systems.
• Expertise in Java and frameworks such as Spring, plus experience with RESTful API design.
• Strong knowledge of asynchronous programming models and distributed systems using Apache Kafka
• Hands-on experience with AWS services (EKS, SQS, RDS, MSK, etc).
• Proficiency in CI/CD methodology and best practices for testing and code quality.
• Ability to articulate complex technical concepts clearly and influence decisions across teams.
• Passion for mentoring and working in collaborative, diverse environments.

Preferred Skills

• Experience with financial or accounting systems and SAP integrations.
• Knowledge of observability tools and performance tuning for high-throughput applications.
• Familiarity with security and compliance standards in enterprise environments.

The hiring range for this position in Glendale, CA is $152,200 to $204,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Content Platforms & Operations

Job Posting Primary Business:

CO - Monetization Platforms

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Glendale, CA, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2025-10-22

Job Posting Title:

Sr. Manager, Product & Engineering (Legal Technology)

Req ID:

10139148

Job Description:

Department Description

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team Description

The Senior Manager, Product & Engineering (Legal Technology) is a responsible for leading a cross-functional team to deliver a comprehensive portfolio of products to our internal business stakeholders. This role encompasses all aspects of product management, program delivery, project management, software engineering, and technical operations. The Senior Manager will ensure that we are building and maintaining products that are aligned with our businesses’ strategic priorities and the technology roadmap for the enterprise. This role will play a pivotal part in driving innovation, ensuring operational excellence, and fostering a collaborative environment to achieve our organizational goals.

We’re looking for a seasoned technology leader with a strong foundation in product management, agile delivery, and stakeholder engagement. This role requires exceptional soft skills, including negotiation, persuasion, and a consultative approach to problem-solving. The ideal candidate can think strategically about the future of our products while remaining pragmatic and iterative in execution.

What You’ll Do

Leadership & Strategic Execution

• Oversee the engineering, delivery, and support of a diverse portfolio of products, ensuring strategic alignment with business functions for our Legal & Global Affairs groups (including Antipiracy, eDiscovery, Legal Operations, Global Ethics & Compliance Management, Office of the Corporate Secretary, and Privacy)
• Lead complex, cross-functional teams to deliver technology solutions that drive business value and measurable outcomes
• Develop and execute product, project, and program roadmaps, ensuring alignment with business planning cycles and enterprise strategies
• Provide a holistic view of business capabilities, value streams, and end-to-end delivery, ensuring solutions align with organizational structure, business strategies, and stakeholder needs
• Develop and execute product roadmaps that balance innovation with operational excellence and enterprise scalability
• Build and maintain strong relationships with diverse stakeholders at all levels—from end-users to senior executives—to ensure strategic alignment and user-centric product development.
• Drive cross-functional collaboration across business, product, and engineering teams to achieve shared goals and innovation

Product & Engineering Delivery

• Drive the intake, demand management, and product roadmaps, ensuring alignment with user needs, business goals, and technical capabilities
• Own and lead the full lifecycle of large software development projects, ensuring successful execution across multiple teams and components
• Track and report on product and project performance, leveraging data-driven insights to drive continuous improvement
• Champion DevOps, CI/CD, and automation strategies to improve software delivery efficiency and reliability
• Ensure technical alignment with enterprise architecture standards (including TOGAF principles) and engineering best practices
• Oversee adherence to industry standards, regulations, and compliance requirements, ensuring all products and processes meet necessary governance criteria
• Serve as an escalation point for resolving complex issues, technical challenges, and critical business inquiries
• Advocate for customer-centric and user-driven development, ensuring business needs align with real-world usability and adoption
• Oversee technical operations, ensuring reliability, security, and maintainability of systems and platforms

Program Management & Agile Adoption

• Drive agile adoption and best practices, ensuring teams follow iterative development, backlog prioritization, value-driven delivery, and continuous feedback loops
• Establish clear success metrics and KPIs for product and project performance, ensuring data-driven decision-making
• Proactively identify potential risks in the product development lifecycle and implement mitigation strategies to ensure successful project delivery
• Work closely with product managers, product owners, software engineers, and domain architects to ensure alignment between business requirements, technical feasibility, and agile delivery principles

Financial & Vendor Management

• Oversee project and cost center budgets, providing accurate monthly forecasts and optimizing resource allocation
• Manage relationships with third-party vendors and partners, ensuring successful delivery execution and sustained product operations

People Leadership & Talent Development

• Manage, mentor, and develop a team of direct reports, providing career guidance, training, and structured development plans
• Identify and develop high-potential talent across the organization, fostering a culture of learning, growth, and performance excellence
• Foster a culture of ownership, accountability, and continuous learning, ensuring teams are engaged and motivated
• Act as a mentor and coach, helping emerging leaders develop into future roles within the organization

Key Attributes

Thinks Strategically

• ​Stays current on business trends and technological advances.
• Uses knowledge of the company’s products and services to meet customer needs and financial targets.
• Identified key business opportunities and challenges.
• Examines issues from a broad perspective, considering impact beyond immediate scope.
• Makes sound business decisions that balance competing priorities.
• Able to see the “forest” as well as the individual “trees” – can articulate how specific situations relate to strategy or big picture problems

Builds Relationships

• Acts as the voice of the customer by understanding their business strategies and aligning business needs with the product strategy and roadmap.
• Interacts well with people who have different backgrounds and work styles.
• Resolves conflicts effectively.
• Service mindset with ability to facilitate “win-win” solutions, but not afraid to say “no”.
• Manages the diverse needs of stakeholders.
• Engages colleagues across the organization to optimize performance.
• Manages strategic partnerships and executive-level relationships across a large enterprise and within the related industry

Communicates Effectively

• Conveys relevant information in a candid and timely manner.
• Listens and asks questions to ensure understanding.
• Tailors messages appropriately to the audience.
• Effectively persuades others to support ideas and plans.
• Provides the appropriate rational and content to drive commitment

Drives Results

• Keeps Commitments.
• Uses technology to facilitate better results.
• Analyzes problems and takes action to resolve.
• Achieves high levels of customer satisfaction.
• Holds self and others accountable to high standards, metrics and data driven
• Manages projects and resources to produce desired outcomes.
• Develops appropriate metrics to assess business performance.
• Plans, organizes and delegates effectively, to ensure focus on strategic activities.

Inspires Creativity and Innovation

• Conceives creative ideas to solve problems or meet objectives.
• Demonstrates a positive attitude with contagious enthusiasm.
• Challenges the status quo.
• Transfers ideas and success across boundaries.
• Facilitates the exchange of ideas and creation of new ones.
• Takes risks and manages them intelligently.
• Proactively looks for new opportunities.
• Sets product vision and creates enduring excitement about what is possible.
• Remains productive despite uncertainly.
• Demonstrates flexibility in response to changes.
• Supports new initiatives.

Champions Change

• Remains productive despite uncertainly.
• Demonstrates flexibility in response to changes.
• Supports new initiatives.
• Coaches others through change

Builds Teams

• Supports productivity and morale of the team.

• Strengthens others through mentoring and feedback.

• Recognizes and rewards the achievements of others.

• Broadly shares both accountability and responsibility.
• Creates “constructive discomfort” — encouraging performance beyond what others believe they can realize

Exhibits Professional Excellence

• Treats others with respect.
• Earns the trust of colleagues, partners and customers.
• Maintains composure under pressure.
• Strives for self-improvement. Learns from personal and organizational experiences.
• Shows consistency in words and actions.
• Sets a good example for others

Required Qualifications & Skills

Leadership & Strategic Execution

• 10+ years of experience in product management, solution architecture, software engineering, or technology operations —managing multiple complex products in a large, multi-national corporation with multiple business units
• 3+ years of direct people management experience, with progressive leadership responsibilities
• Deep understanding of legal operations, legal document management, legal workflow automation, eDiscovery, contract lifecycle management (CLM), legal hold, compliance, risk management, and IP management tools
• Knowledge of data privacy regulations (e.g., GDPR, CCPA), litigation readiness, and compliance reporting workflows
• Previous experience to partnering with in-house counsel, compliance teams, privacy officers, and external legal partners
• Proven track record of leading high-impact product and technology initiatives, ensuring alignment with business goals and technology strategy
• Strong strategic thinking and execution skills, with the ability to balance long-term vision with pragmatic decision-making
• Experience managing cross-functional stakeholders, engaging with senior leadership, and driving business-aligned outcomes
• Experience leading matrixed teams, including product managers, technical architects, software engineers, operations, program managers, business analysts, and vendor partners

Technical Expertise & Engineering Leadership

• Deep understanding of software engineering and architecture principles, with experience delivering scalable, secure, and high-performance solutions
• Knowledge of TOGAF and enterprise architecture frameworks, with experience designing and implementing solutions aligned with TOGAF principles
• Proficiency in cloud technologies, SaaS platforms, DevOps, and CI/CD practices, with a strong focus on automation and operational excellence
• Hands-on experience with agile software development methodologies, ensuring high-quality software delivery at scale
• Ability to bridge technical and business domains, translating complex engineering concepts into clear business strategies
• Previous experience with complex e-mail, document, and record management services; with a preference for experience with NetDocuments
• Working knowledge of JavaScript, Java, REST, XML, HTML, and CSS
• Strong understanding of ITIL v3 (or later) and ITSM best practices to drive operational excellence and service management

Agile & Product Management Expertise

• Proven experience in Agile product management and iterative development methodologies, such as Scrum, Kanban, SAFe, or Lean
• Ability to define and manage product roadmaps, backlogs, and release planning, ensuring alignment with business objectives
• Experience leading and managing large, matrixed teams across product, engineering, and program functions
• Strong problem-solving and risk management skills, ensuring proactive identification and mitigation of project risks
• Data-driven mindset, using key performance indicators (KPIs) and analytics to track product and project performance and drive continuous improvement
• Experience working in an outsourced IT environment, managing vendor relationships and fostering a high-performing, collaborative ecosystem

Financial & Vendor Management

• Experience managing departmental and project budgets, ensuring financial accountability and resource optimization
• Strong background in vendor and partner management, ensuring successful collaboration and outsourced IT delivery
• Knowledge of contract negotiations, service-level agreements (SLAs), and governance models in a multi-vendor environment

Collaboration & Stakeholder Engagement

• Exceptional ability to build strong relationships across business, technology, and executive leadership teams
• Strong communication, executive presentation, and storytelling skills, translating technical concepts into business language
• Ability to manage complex stakeholder landscapes, balancing competing priorities and driving alignment across cross-functional teams
• Experience working within matrixed organizational structures, ensuring effective collaboration and influence

People Leadership & Talent Development

• Demonstrated success creating a culture of trust, transparency, and belonging where teams feel safe to explore ideas, take risks, and grow
• Proven ability to mentor and develop individuals through mentoring, coaching, and regular feedback – with a focus on skills development and career progression
• Strong commitment to inclusive leadership practices that amplify diverse perspectives and foster open, honest collaboration
• Track record of cultivating high-performing, self-directed teams by clarifying expectations, encouraging experimentation, and celebrating learning over perfection
• Deep belief in leadership as a service to the team, paired with the ability to lead with curiosity, humility, and humor to keep teams energized, grounded, and connected

Preferred Qualifications

• Preference for Master of Business Administration (MBA) or other advanced degree in a related discipline
• TOGAF 9 certification, TOGAF Enterprise Architecture Practitioner, or TOGAF Enterprise Architecture Leader
• Other advanced, platform, or agile courses/certifications

Required Education

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

DISNEYTECH

The hiring range for this position in Burbank, CA is $188,400 - $252,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Enterprise Technology

Job Posting Primary Business:

Services and Platforms

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Burbank, CA, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-01-22

Job Posting Title:

Senior Software Engineer - Platform Engineer, Infrastructure

Req ID:

10143789

Job Description:

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

• Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Ad Platforms is responsible for Disney’s industry-leading ad technology and products – driving advertising performance, innovation, and value in Disney’s sports, news, and entertainment content, across all media platforms.

Job Summary

We’re looking for a Senior Software Engineer to join our infrastructure team within Disney’s Ad Technology organization. Our team’s mission is to provide automation, custom tooling, and infrastructure support that will enable teams across the organization to deliver products quickly and safely.

As a Senior Software Engineer on this team, you will have a deep understanding of cloud infrastructure, containerization, and automation, with hands-on experience in designing, deploying, and maintaining scalable platforms. You'll develop tools and automation that enable developers to deploy and debug services easily and efficiently. You'll work closely with multiple teams of engineers to design new solutions that streamline our operations and help our engineers scale.

Responsibilities and Duties of the Role:

• Evaluate, prototype, and integrate new AI tooling to enhance team and organizational capabilities
• Design and develop AI agents and MCP servers that streamline workflows for both internal and cross-org developers
• Stay current with emerging technologies and assess their applicability to team objectives
• Design, build, and maintain Terraform modules enabling developer self-service infrastructure provisioning
• Manage and evolve Spinnaker pipelines to support diverse deployment patterns
• Define, document, and continuously improve CI/CD processes and best practices for the organization
• Build custom internal tooling that improves developer productivity across the organization utilizing Python, Go, and Typescript.
• Identify pain points experienced by engineering teams within the Ads organization and deliver purpose-built solutions
• Create reusable, well-documented tools that scale across multiple teams
• Contribute to architectural decisions and establish technical standards for the team
• Take end-to-end ownership of projects from scoping through delivery, driving them to completion with minimal oversight

Basic Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related technical field (Master’s preferred), or equivalent experience.5+ years of backend or platform engineering experience, with a track record of building scalable APIs
• Proficient in Python, Typescript, or Go
• Expertise with AWS cloud provider
• Familiarity with containerization and orchestration technologies such as Kubernetes and Docker
• Knowledge of infrastructure as code such as Terraform
• Strong understanding of cloud-native design patterns, secure AI API integration, and service scalability
• Strong problem-solving abilities and solid production debugging skills
• Excellent communication skills, with the ability to collaborate across multiple engineering teams

Preferred Qualifications

• Experience with services meshes within Kubernetes such as Istio
• Experience developing developer tooling
• Strong understanding of large, complex distributed systems
• Experience implementing and improving monitoring and alerting systems. Building dashboards to help better visualize the information
• Experience with additional cloud platforms such as Azure or GCP alongside AWS.

disneytech

The hiring range for this position in Los Angeles, CA is between $141,900 – $190,300, Seattle, WA is between $148,700 - $199,400 and San Francisco, CA is between $155,400 - $208,400. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Ad Platforms

Job Posting Primary Business:

AP - Software Engineering

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Glendale, CA, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-02-26

Job Posting Title:

Lead Machine Learning Engineer

Req ID:

10143264

Job Description:

This is not a remote role. You must be in the local area or willing to relocate.

Department/Group Overview:

The cross-media measurement and advanced analytics organization is responsible for data strategy & management, cross-platform content measurement, Content marketing measurement, and linear and digital inventory forecasting. The team provides advanced analytics and actionable insights related to Disney entertainment's content, monetization, and audience development.

The Data and Analytics Operations team is part of the Cross-Media

Measurement and Advanced Analytics organization (CMMAA). Reporting to the Executive Director of Data and Analytics Operations, this team leverages advanced machine learning techniques to deliver a robust suite of analytics solutions. Their portfolio includes descriptive, predictive, and prescriptive analytics, underpinned by strong data management practices and an interoperability layer. These capabilities are structured to support a range of business goals, such as content production, marketing and monetization.

Job Summary:

The Lead Machine Learning Engineer is a senior individual contributor who provides technical leadership for complex machine learning systems and the data foundations required to operate them. This role applies machine learning techniques in code (e.g., supervised/unsupervised learning, deep learning/neural networks where appropriate, and advanced modeling approaches) to build predictive systems at scale for identity, audience, and cross-platform measurement. The position also leads architecture and standards for ML pipelines that capture, manage, store, and utilize large-scale structured and unstructured data, ensuring data integrity, interoperability, and reliability across production environments.

Responsibilities and Duties of the Role:

• Lead development, training, and deployment of advanced ML models for identity resolution, look-alike modeling, and cross-platform measurement; translate algorithms into production-quality code; optimize for scale and performance.

• Architect scalable ML platforms and reusable components (training/inference pipelines, feature/label foundations, model serving patterns) that operate across distributed cloud and platform environments

• Lead data and feature foundations: define data contracts, metadata/lineage expectations, and automated quality controls to maintain data integrity across structured/unstructured sources in Snowflake/Databricks.         

• MLOps & reliability: establish CI/CD patterns, model versioning/registry practices, automated evaluation, drift detection, monitoring dashboards/alerts, and operational playbooks for sustained production health.    

• Cross-functional technical leadership: drive design reviews, clarify technical requirements, and lead multi-quarter initiatives with product, analytics, and platform engineering stakeholders.

• Mentorship & enablement: mentor engineers through code/design reviews; build shared libraries and best practices to improve team velocity and quality.

• Privacy, governance & compliance: ensure privacy-by-design practices, PII safeguards, documentation, and audit readiness across ML workflows (GDPR/CCPA).

Required Education, Experience/Skills/Training:

Minimum Qualifications:

• Must have strong production experience with deep-learning, genAI, or retrieval-augmented systems (PyTorch, vector databases) and real-time data pipelines (Kafka, Pub/Sub, Kinesis)

• Must have 7+ years of professional experience delivering production ML systems (models + pipelines + monitoring) at scale

• Must have advanced coding skills in Python and SQL; strong software engineering discipline (testing, CI/CD, code review, design documentation)

• Must have demonstrated experience applying ML techniques in code to develop predictive systems at scale (including deep learning where appropriate)

• Must have hands-on expertise with cloud-native data platforms and distributed compute (Snowflake/Databricks/Spark/BigQuery) and container orchestration (Docker/Kubernetes)

• Proven ability to lead technical initiatives across teams and influence architecture and standards

Preferred Qualifications:

• 8+ years total experience, with hands-on work in media, advertising technology, or cross-platform audience measurement

• Strong understanding with modern MLOps stacks (e.g., MLflow, Kubeflow, Vertex AI, SageMaker) and model-governance practices (metadata, lineage, drift detection)

• Certifications such as Google Professional Machine Learning Engineer, AWS Certified Machine Learning – Specialty, or equivalent cloud/data credentials

• Contributions to open-source ML or data-engineering projects, conference presentations, or peer-reviewed publications

• Experience in media/ad tech, identity graphs, audience measurement, or interoperability layers

• Experience with modern MLOps platforms (MLflow, Kubeflow, Vertex AI, SageMaker) and model governance practices

Required Education:

• Bachelor's degree in a relevant technical or science field (e.g. computer science, data science, mathematics, or a related discipline)

Preferred Education:

• Master’s degree or PhD in a relevant field (e.g., Applied Math, Computer Science, Computational Science, Operation Research, Data Science)

DISNEYTECH

The hiring range for this position in New York City is $179,700.00 - $225,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Networks and News Groups

Job Posting Primary Business:

Research, Insights & Analytics

Primary Job Posting Category:

Machine Learning

Employment Type:

Full time

Primary City, State, Region, Postal Code:

New York, NY, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-02-25

Job Posting Title:

Senior Software Engineer

Req ID:

10145069

Job Description:

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Media Engineering is an innovative organization that is focused on providing the best possible video playback experience, art, and metadata to customers around the world, powered by exceptional technology. This strategic work requires streamlining and repurposing technology across different business and distribution channels – including streaming, linear, and theatrical – so that technology can ebb and flow across the needs of the business.

Playback Experience Manager is looking for a Senior Software Engineer to join the team! Our mission is to build highly available, high throughput services that are crucial to delivering high quality content to our subscribers. We are responsible for the backend of media playback, facilitating media selection, device customization, and antipiracy technologies. If you enjoy streaming media, are interested in live sports and entertainment, or just want to join a fast-growing team that plays a significant role in the core functionality of our streaming products, then this role is for you!

Responsibilities

• Work with a team of engineers to build high-performance, stable, scalable systems to be deployed in an enterprise setting
• Lead high-level architecture discussions and planning sessions, author and share feedback on technical proposals and root cause analyses, and establish standards within the team to drive quality and excellence
• Participate in the on-call rotation, supporting systems and services during production incidents
• Provide mentoring and advice for other engineers
• Participate in the DSS technical community through presentations, tech talks, and other knowledge-sharing efforts

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
• 5+ years related experience crafting backend architectures and delivering backend applications in a production environment. Validated knowledge of operating large-scale high-availability backend services and JVM services
• Expertise in functional programming patterns and experience building RESTful services in Java or Kotlin
• Understanding of async programming models (events, callbacks, promises, async/await) and threading/concurrency
• Strong grasp of computer science fundamentals (data structures, algorithms, databases, etc.) and strong understanding of design patterns and principles
• Experience operating within a Public Cloud Provider (e.g., AWS, Microsoft Azure, Google Cloud)
• Understanding of source control concepts and systems, CI/CD pipelines and exposure to Git
• Experience with build and deployment technologies such as Jenkins and Docker. Experience with messaging technologies (e.g., Kafka, Kinesis, SQS, etc.)
• Experience with observability tools for metrics, logging, and monitoring (e.g., Datadog, Splunk, Grafana)
• Knowledge of caching technologies
• Knowledge of AGILE/Scrum practices.
• Strong written and verbal communication skills.
• Self-learner, independent, excellent problem-solving skills

DISNEYTECH

The hiring range for this position in Santa Monica, CA is $141,900 to $190,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

PE - Media Platform

Job Posting Primary Business:

PE - Media Platform - Content Distribution & Playback Services

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Santa Monica, CA, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-03-15

Job Posting Title:

Sr PM II - Acquisition, Experimentation, Subscription & Monetization

Req ID:

10140958

Job Description:

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media:Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Commerce, Data & Identity provides the core product management functions for areas crucial to Disney’s media businesses. These include initiatives and products that power digital commerce, identity, and growth, as well as those that reach uniquely across The Walt Disney Company enterprise, such as messaging and privacy, among others. Additionally, it is responsible for the data engineering, science, and products for Disney Entertainment & ESPN, along with their interconnection with other parts of The Walt Disney Company.

At Disney Entertainment and ESPN Product and Technology, we are experiencing explosive growth, reaching 225M total subscriptions globally across our streaming product portfolio. As we continue acceleration across all our streaming services (Disney+, Hulu, ESPN+, and Star+) we are looking for a Senior Product Manager who will focus on acquiring new and returning subscribers through our sign-up flows.

The Senior Product Manager will own the strategy and execution across the commerce organization to create first-class experiences to acquire new subscribers to our services within Disney Entertainment and ESPN Technology. This is a global role with broad scope across all platforms that our products are offered — website, mobile app, and streaming devices. The ideal candidate has a deep understanding of user motivations and the variables that influence purchase decisions among a multitude of product offerings. They must also be passionate about acquisition and build for scale, while being flexible enough to adapt for regional requirements.

If you are someone whose dream job sits between business strategy and engineering, you are an expert in both crafting a vision and driving successful execution, and are excited to build scalable features that will drive global growth for years to come, we invite you to apply for this role.

Responsibilities

• Define the vision and priorities to maximize subscriber acquisition within our Commerce sign-up flows by focusing on business outcomes and delightful consumer experiences.
• Continuously analyze KPIs and acquisition performance to identify and execute on A/B experiments. Leverage both quantitative and qualitative data to target the right offer to the right customer.
• Partner with engineering, design, and program management teams to deliver work on time and with high quality.
• Socialize and gain alignment for requirements across other product management domains such as identity, billing, and payments.
• Communicate and document plans effectively to organize work for execution, both feature releases and experiments.
• Partner with regional stakeholders around the world to address consumer, legal, and regulatory nuances while solving for global scale.
• Collaborate cross-functionally with engineering, design, marketing, legal, user research, data science, platform and media delivery teams.
• Identify new opportunities and effectively influence the Product roadmap with executives and workstream leads through the use of data and strong Product sense.

Basic Qualifications

• Bachelor’s degree and 7+ years of product management experience or advanced degree, focusing on driving business outcomes through executive alignment and flawless execution.
• Detail-oriented, technical, can design and interpret data, and can propose high-yield bets to drive and exceed goals.
• Solid understanding of statistics concepts (e.g., hypothesis testing, regression analysis) and UX best practices.
• Exceptional written and verbal skills, a proven ability to articulate a team vision and translate technical concepts into material that can be broadly understood across the company.
• Ability to make decisions in ambiguous situations and a fast-paced environment with constantly evolving business needs.

Required Education

A bachelor’s degree in computer science, engineering, finance, economics or related disciplines required, MBA preferred

Disneytech

The hiring range for this position in New York City, NY is $163,100 to $218,700 per year and in San Francisco, CA is $170,500 to $228,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Commerce, Data & Identity

Job Posting Primary Business:

CGI - Growth, Experience, & Monetization

Primary Job Posting Category:

Product Management

Employment Type:

Full time

Primary City, State, Region, Postal Code:

New York, NY, USA

Alternate City, State, Region, Postal Code:

USA - CA - Market St

Date Posted:

2026-01-29

Job Posting Title:

Software Engineer II - Data Ingestion & Data Store

Req ID:

10141160

Job Description:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

The Product & Data Engineering team is responsible for end to end development for Disney’s world-class consumer-facing products, including streaming platforms Disney+, Hulu, and ESPN+, and digital products & experiences across ESPN, Marvel, Disney Studios, NatGeo, and ABC News. The team drives innovation at scale for millions of consumers around the world across Apple, Android, Smart TVs, game consoles, and the web, with our platforms powering core experiences like personalization, search, messaging and data.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Data Transformation team builds systems that provide data to teams across Disney Streaming. We implement reliable services that deliver data that helps power user experiences for Disney Streaming clients including Hulu, Disney+ and ESPN+, across web, mobile, and living room devices.

Job Summary for the Data Ingestion & Data Store (DIDS) Team:

The DIDS Team is part of the derivative authority distribution platform (ADDP), which derives new types based on business rules and consumer needs. The DIDS team is responsible for ingesting data from root authorities and making it available for both offline and online transformation.

As a Software Engineer on the team, they would collaborate closely with engineers, project managers, and product managers to find the best solution for our viewers. They would be responsible for building high-performance, stable, and scalable systems in which the code is easy to read, well tested, and adheres to best practices.

Responsibilities and Duties of the Role:

• Write code to implement new features or optimize existing services.
• Test code through various means: unit tests, integration tests, performance tests, etc.
• Participate in the code review process by providing feedback on pull requests
• Participate in on-call rotation, supporting systems and services during production incidents.
• Actively participate in team ceromancies and activities like stand-ups, scrum-ceremonies, high-level architecture discussions and breakdown and estimation of tasks.

Required Education, Experience/Skills/Training:

Basic Qualifications:

• 3+ years of experience in software engineering
• Proficient in Java and at least one other OOP language such as Kotlin, Scala, Python, Go, JavaScript or TypeScript
• Experience using source control systems and CI/CD pipelines.
• Able to design backend architectures.
• Knowledge of caching technologies.
• Strong grasp of computer science fundamentals (data structures, algorithms, databases, etc.)
• Strong understanding of design patterns and principles.
• Knowledge of asynchronous programming.
• Strong communication skills and a desire to share your knowledge with team members and others at Disney.

Preferred Qualifications:

• Experience deploying and scaling within a cloud infrastructure.
• Experience with messaging technologies (e.g., Kafka, Kinesis, SQS, etc.).
• Experience with functional programming patterns.

Experience with:

• Datadog, New Relic or similar application monitoring software
• Interacting with relational databases as well as NoSQL databases
• Understanding of async programming models (events, callbacks, promises, async/await)
• Understanding of source control concepts and exposure to Git
• Build and deployment technologies such as Jenkins and Docker

Required Education  

• BA/BS degree in Computer Science or equivalent technical experience.

The hiring range for this position in New York, NY is $123,000 - $165,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Product Engineering

Job Posting Primary Business:

PE - Streaming Backend

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

New York, NY, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-02-06

Job Posting Title:

Software Engineer II - Data Transformation

Req ID:

10141158

Job Description:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

The Product & Data Engineering team is responsible for end to end development for Disney’s world-class consumer-facing products, including streaming platforms Disney+, Hulu, and ESPN+, and digital products & experiences across ESPN, Marvel, Disney Studios, NatGeo, and ABC News. The team drives innovation at scale for millions of consumers around the world across Apple, Android, Smart TVs, game consoles, and the web, with our platforms powering core experiences like personalization, search, messaging and data.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Data Transformation team builds systems that provide data to teams across Disney Streaming. We implement reliable services that deliver data that helps power user experiences for Disney Streaming clients including Hulu, Disney+ and ESPN+, across web, mobile, and living room devices.

Job Summary:

The DTT Team is part of the derivative authority distribution platform (ADDP), which derives new types based on business rules and consumer needs. It serves as the primary metadata catalog source for the Browse experience.

As a Software Engineer on the team, you would collaborate closely with engineers, project managers, and product managers to find the best solution for our viewers. You would be responsible for building high-performance, stable, and scalable systems, where the code is easy to read, well-tested, and adheres to best practices.

Responsibilities and Duties of the Role:

• Write code to implement new features or optimize existing services.
• Test code through various means: unit tests, integration tests, performance tests, etc.
• Participate in the code review process by providing feedback on pull requests
• Participate in on-call rotation, supporting systems and services during production incidents.
• Actively participate in team ceromancies and activities like stand-ups, scrum-ceremonies, high-level architecture discussions and breakdown and estimation of tasks.

Required Education, Experience/Skills/Training:

Basic Qualifications:

• 3+ years of experience in software engineering
• Proficient in Java and at least one other OOP language such as Kotlin, Scala, Python, Go, JavaScript or TypeScript
• Experience using source control systems and CI/CD pipelines.
• Able to design backend architectures.
• Knowledge of caching technologies.
• Strong grasp of computer science fundamentals (data structures, algorithms, databases, etc.)
• Strong understanding of design patterns and principles.
• Knowledge of asynchronous programming.
• Strong communication skills and a desire to share your knowledge with team members and others at Disney.

Preferred Qualifications:

• Experience deploying and scaling within a cloud infrastructure.
• Experience with messaging technologies (e.g., Kafka, Kinesis, SQS, etc.).
• Experience with functional programming patterns.

Experience with:

• Datadog, New Relic or similar application monitoring software
• Interacting with relational databases as well as NoSQL databases
• Understanding of async programming models (events, callbacks, promises, async/await)
• Understanding of source control concepts and exposure to Git
• Build and deployment technologies such as Jenkins and Docker

Required Education

• BA/BS degree in Computer Science or equivalent technical experience.

The hiring range for this position in New York, NY is $123,000 - $165,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Product Engineering

Job Posting Primary Business:

PE - Streaming Backend

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

New York, NY, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-02-02

Job Posting Title:

Sr Software Engineer - Media Platform Alliance

Req ID:

10145062

Job Description:

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

1.Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

2.Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

3.Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

The Work:

We build and operate Disney’s end-to-end media platform - acquisition, processing, metadata, and delivery readiness. When someone hits play on Disney+, Hulu, or ESPN+, our systems make it happen. Fast, reliable, at scale.

This isn’t a greenfield project where you’ll spend months in planning meetings. We have real traffic, real constraints, and real problems to solve. You’ll ship code that matters.

What You’ll Actually Do:

• Design and build backend services that process and serve media at scale
• Write code, review code, debug production issues—the usual engineering loop
• Work on systems handling video pipelines across multiple streaming platforms
• Collaborate with other teams when our work intersects (it often does)
• Help teammates grow—share knowledge, give honest feedback, be someone others can learn from.

What We’re Looking For:

• 5+ years of backend engineering experience building production systems
• Strong JVM fundamentals – we recently moved to JDK 25 (Java or Scala, ideally both)
• Real experience with distributed systems—not just “I read about it”
• Solid understanding of AWS services (DynamoDB, SNS/SQS, S3), PostgreSQL
• Proficiency with AI-assisted development tools (Cursor, Claude, Kiro, or similar)—we use them every day and expect engineers to leverage AI to move faster
• You can debug across service boundaries and actually enjoy figuring out why something broke
• You communicate clearly—in code, in docs, in conversation

Good to have:

• Experience with Kafka or similar event streaming platforms
• Background in media/video processing pipelines
• Hands-on Kubernetes experience (deploying, scaling, debugging workloads)
• Familiarity with observability tooling (distributed tracing, metrics, logging)
• You’ve operated what you’ve built and care about how it runs in production

What We’re Not Looking For:

• Engineers who need detailed specs for every task
• People who throw code over the wall and hope someone else deals with production
• Anyone who thinks “that’s not my job” when something’s broken

Why This Might Be Interesting:

You’d be working on infrastructure that powers some of the biggest streaming platforms in the world. The scale is real. The problems are interesting. And you’d be joining a team that actually ships.

Our new NYC office is pretty great too.

If this sounds like your kind of work, let’s talk.

The hiring range for this position in New York is $145,400 to $195,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

PE - Media Platform

Job Posting Primary Business:

PE - Media Platform - Media Processing & Metadata Platform

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

New York, NY, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-03-19

Job Posting Title:

Manager - Software Engineering

Req ID:

10144740

Job Description:

At Disney Experiences Technology (DXT), we believe the heart of our Guest experience starts with a conversation. We are looking for a Manager, Software Engineering to lead the delivery and ongoing sustainment of our Contact Center platforms across Disneyland Resort (DLR), Walt Disney World (WDW), and Disney Vacation Club (DVC).

Based on-site in Orlando, you will be the cultural and technical anchor for a high-performing engineering team.

This role requires a unique blend of technical depth and organizational skill. You are a technologist who relishes hands-on contribution, and a leader who builds high-trust environments and shows the way for your team. You will be a key partner in shaping our technical architecture and own the implementation of that vision, driving results with a relentless bias toward action. You’ll collaborate with architects to set the technical design and direct the work of Cast and contractors across multiple time zones and vendors to ensure quality, delivery, and operational excellence. All the while also contributing hands-on in the platform.

Key Responsibilities

• Strategic Implementation: Own the technical execution and delivery of the Contact Center roadmap, ensuring new capabilities are robust, scalable, and guest-centric.
• Roadmap Partnership: Collaborate closely with Product and Business leadership to influence and refine the innovation roadmap, providing technical feasibility and strategic insight.
• Service & Data Cloud Integration: Lead the critical implementation and integration between Salesforce Service Cloud and Data Cloud to provide a seamless, 360-degree view of the Guest journey.
• GenAI Execution: Partner on the development of GenAI strategies and own the technical rollout of AI-driven capabilities that modernize agent workflows and enhance Guest support.
• People-First Leadership: Manage, mentor, and advocate for your engineers. You value team members as individuals and prioritize their growth, aptitude, and professional excellence.
• Roadblock Removal: Act as the primary "pathfinder" for the team. You identify hurdles early and find creative, optimistic ways to maintain progress and ensure successful delivery. Lead the way by doing, not just telling.
• Stakeholder Partnership: Build strong, collaborative relationships with business partners across DLR, WDW, and DVC. You excel at translating technical roadmaps into business success.

Who You Are

• Likable & Influential: You can connect with people at all levels. You handle high-pressure situations with grace and maintain a positive, optimistic team environment.
• Bias for Action: You don’t wait for permission to solve a problem. You see a gap and you fill it, always pushing for tangible progress and excellence in execution.
• Technically Curious: You remain close to the code to guide your Full Stack and Salesforce engineers. You understand the "how" behind Apex, Java, and Node.js.
• Aptitude-Focused: You hire and develop for potential. You aren't intimidated by new technology, and you empower your team to become proficient in new tools quickly.

Required Qualifications

• 8+ years of experience in software engineering, with 3+ years in a formal leadership or management role.
• Data Integration: Proven track record of implementing integrations between Salesforce Service Cloud and Data Cloud (or similar CDP) to drive personalized Guest experiences.
• Local Presence: Ability to work onsite in Orlando, FL, to foster close collaboration with local teams and business partners.
• Technical Breadth: Previous hands-on experience with Java, JavaScript, Node.js, HTML/CSS and modern frameworks like Angular, React, Next.js etc. Public cloud experience (AWS, Azure, GCP).
• Agile Mastery: Deep experience leading teams through complex deliveries using Scrum/Kanban and TDD.

Preferred Qualifications

• Salesforce Expertise: experience managing and delivering within Salesforce Service Cloud, writing Apex code, customer triggers, flows, etc.
• AI/ML Implementation: Familiarity with implementing GenAI features (LLMs, automated transcription, or intelligent routing) in a live environment.
• AI development experience with cutting edge tools like Claude Code, Cursor, Codex. Lead the way on leveraging them to accelerate your team’s results.
• Multi-Site Operations: Experience managing technology that spans multiple distinct business units or geographical resorts.

Required Education

• Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

DISNEYTECH

Job Posting Segment:

DX Technology

Job Posting Primary Business:

Tech Delivery, Platforms, & Core Systems

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Orlando, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-03-27