Job Listings

We are looking for a Machine Learning Engineer to join our team of driven machine learning and software engineers. This role covers system design, prompt engineering, ML model evaluation, building data pipelines, prototype creation, and operationalization.
The ideal candidate will have a strong background in both classical and deep learning, along with experience developing and deploying production-ready ML and GenAI solutions. If you enjoy shipping impactful, customer-facing features, experimenting with new technologies, and contributing to high-visibility projects with room for creativity and ownership, this role is for you. Our work is dynamic, collaborative, and data-driven.

What You’ll Do

• Bring a 0→1 product mindset, helping shape ideas into real, measurable impact.
• Design, build, and optimize backend services that power ML and Generative AI features.
• Develop, evaluate, and deploy ML models using classical, deep learning, and GenAI approaches.
• Contribute to agentic systems and orchestration frameworks that enable intelligent, multi-step reasoning and task automation.
• Collaborate with cross-functional teams to integrate ML solutions into production workflows.
• Analyze and improve the efficiency, accuracy, and scalability of AI-enabled systems.
• Stay up to date with advancements in ML, GenAI, and prompt optimization research.
• Mentor junior engineers and help grow the team’s technical depth.

What You Need to Succeed
Required Qualifications

• Master’s or Ph.D. in Computer Science, Machine Learning, or a related technical field.
• 5+ years of experience in machine learning engineering, applied research, or production ML systems.
• Strong Python software engineering skills, including system design, clean architecture, testing, CI/CD, version control, and code review best practices.
• Experience taking ML-powered features from 0→1 through production and ongoing iteration.
• Hands-on experience deploying and monitoring ML models in production environments.
• Experience designing or contributing to agentic architectures and multi-agent orchestration systems.
• Strong understanding of classical ML, deep learning, and modern Generative AI techniques.
• Familiarity with cloud platforms (AWS, GCP, or Azure) for scalable ML deployment.
• Solid foundation in data structures, algorithms, and distributed system design.
• Comfortable leveraging AI coding agents to accelerate development workflows.
• Excellent communication skills and demonstrated technical leadership experience.

Preferred Qualifications

• Experience with Generative AI systems, prompt optimization frameworks, and LLM-as-a-judge / evaluation methodologies.
• Deep understanding of Retrieval-Augmented Generation (RAG) and modern NLP pipelines.
• Experience with MLOps tooling, experiment tracking, model lifecycle management, and observability frameworks.
• Track record of mentoring engineers and influencing technical direction on high-visibility projects.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $125,600 -- $234,150 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $161,700 - $234,150

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The Opportunity
Photoshop ART is seeking a Research Scientist to join our inpainting R&D team focused on making significant progress in image generation/restoration, low level vision, image editing with an eventual posture toward productization. Individuals in this role are expected to be expert in identified research areas such as artificial intelligence, machine learning, computer vision, and image processing. Strong preference will be given to candidates with experience in light transport, image formation, or physically based rendering, and in leveraging synthetic 3D scene data for training or analyzing learning-based models. This includes work on scene relighting, illumination transfer, harmonization, or appearance editing, as well as familiarity with generating or using simulated data to improve model controllability and realism with an eye toward productization. The ideal candidate will have a keen interest in producing new science to advance Adobe products.

What you'll Do

• Work towards long-term results-oriented research goals, while identifying intermediate achievements.
• Contribute to research that can be applied to Adobe product development.
• Help integrating novel research work into Adobe’s product.
• Lead and collaborate on research projects across different Adobe divisions.

​What you need to succeed

• Ph.D. and solid publications in machine learning, AI, computer science, statistics, or scene semantic understanding.
• Experience communicating research for public audiences of peers.
• Experience working in teams.
• Knowledge in a programming language.

​Preferred Qualification

• 1+ years of professional full-time experience preferred, but not required
• 2+ year(s) of internship with primary emphasis on AI research in image generation, low level vision, image restoration, and segmentation
• Experience in collaboration with a team with varied strengths.
• 4+ First-author publications at peer-reviewed AI conferences (e.g. NIPS, CVPR, ECCV, ICML, ICLR, ICCV, and ACL).
• Experience in developing and debugging in Python.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $120,700 -- $238,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In Washington, the pay range for this position is $146,300 - $211,850

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Posting End Date

04-28-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

At AEP, we’re more than just an energy company!

We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Job Description

Help Us Power the Future by Building a Scalable, Responsible Enterprise AI Foundation

At American Electric Power, the AI Solutions & Enablement team is building the platforms, guardrails, and solution capabilities that empower teams across the company to use AI responsibly and at scale. We’re seeking an Advanced AI Architect to serve as the technical backbone for our AI ecosystem, shaping the enterprise AI foundation, defining scalable solution patterns, and translating responsible AI standards into practical engineering guardrails. This is a senior individual contributor role (not a managerial position). The focus is architecture leadership, enablement, and technical direction across internal teams and vendor partners, while expecting the depth and hands-on capability to selectively dive into code, pipelines, and production systems when needed to validate patterns, unblock delivery, or harden solutions.

What You’ll Do:

Architecture, Patterns, and Technical Direction

• Define AI/ML and GenAI reference architectures, components, and patterns (apps, pipelines, integrations)
• Translate business needs into scalable, secure designs teams and vendors can implement
• Set lightweight, repeatable practices that balance rigor and speed (DevOps/MLOps)
• Build prototypes and reference implementations to validate decisions, reduce risk, and accelerate adoption

AI Platforms, Tooling, and GenAI Enablement

• Evolve internal AI platforms and dev environments (Azure AI Foundry, Azure ML, Azure OpenAI; as applicable, AWS Bedrock)
• Standardize reusable GenAI patterns (e.g., embeddings, vector search) teams can apply safely
• Create templates, starter kits, and repos to streamline build-to-deploy and reduce friction
• Guide workflow and platform integrations for usability, reliability, and governance (e.g., OpenShift workflow engines; model registry/tooling)
• Troubleshoot and unblock issues as needed (configuration, pipelines, infrastructure-as-code, operations)

MLOps, CI/CD, and Path-to-Production

• Improve the AI path-to-production (packaging/versioning standards; deployment and monitoring expectations)
• Define lifecycle patterns for training, evaluation, deployment, rollback, and monitoring (right-sized to use case and risk)
• Establish pragmatic CI/CD and IaC patterns (e.g., GitHub Actions, Terraform, MLflow, Helm, Argo)
• Ensure production readiness and operational quality (reliability, maintainability, secure operations)

Production Operations & Cloud Engineering (as architectural guardrails)

• Embed observability, reliability, and (as relevant) cost controls into reference designs and standards
• Support deep debugging and remediation as needed to harden systems and validate patterns (not primary delivery ownership)
• Design standard patterns for scalability, availability, and compliance requirements

Responsible AI Governance and Risk Partnership

• Translate responsible AI standards into guardrails, checklists, and controls teams can apply consistently
• Automate responsible AI controls where practical (e.g., review gates, policy checks) aligned to higher-risk governance and approvals
• Embed security and governance fundamentals into patterns (IAM/RBAC, auditability, policy enforcement)
• Run the AI delivery operating model: intake, prioritization, risk review, AI registration/review, playbooks

Vendor Guidance & Influence

• Review vendor architecture and code as needed to find gaps, harden solutions, and unblock progress
• Provide hands-on guidance through standards, reviews, and targeted deep dives
• Set technical direction, unblock teams, and align stakeholders through influence

Preferred & Essential Skills:

• Design enterprise AI/ML and GenAI architectures and reusable patterns
• Strong AI/ML workflows and practical MLOps knowledge; hands-on when needed
• Experience enabling cloud AI platforms (Azure AI Foundry/ML/OpenAI and/or AWS Bedrock)
• CI/CD and IaC expertise; familiarity with GitHub Actions, Terraform, MLflow, Helm, Argo (or equivalent)
• Embed production readiness into patterns and standards (observability, reliability, scalability/availability, secure operations)
• Security and governance fundamentals for AI (IAM/RBAC, secrets management, auditability, policy enforcement)
• Vendor technical leadership: review delivered work, spot risks early, drive quality outcomes
• Strong communication and influence without authority; balances standards with delivery realities

What We're Looking For:

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: 10 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

What You'll Get:

$136,539.00 - $177,503.00

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-010

Compensation Range:

$136,539.00 - $177,503.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

The Opportunity

The Adobe Document Cloud organization is looking for a versatile, hardworking, and highly motivated Software Engineer to help build and deliver our next-generation Adobe Sign service.

Adobe Sign is the fastest and easiest way to get contracts signed, tracked, and filed. Unlike virtual fax or e-signature software, Adobe Sign offers an end-to-end solution by automating the entire contracting process from the request for signature to the distribution and filing of the documents.

Adobe Sign revolutionizes the way the world is signing documents. We are looking for an engineer with a real passion for innovation and learning to join the Adobe Sign team.

We are a dynamic software development team passionate about producing scalable and high-quality enterprise solutions.

You will be working on different technology stacks for front-end and back-end solutions of Adobe Sign. You will have a rare opportunity to learn and grow by integrating a team of experienced engineers.

What you'll Do

• Meaningful work: Write architecture and design specs for product/feature/prototypes and support secure, efficient, containerized software for Adobe Acrobat Sign. Develop and maintain production-quality features with a delightful user experience
• Impact: Engage and partner closely with customers, product management, UX design, and program management to create requirements and use cases that make Acrobat Adobe Sign a leading e-Signature solution
• Innovate: Constantly explore, evaluate, and integrate new technologies and translate ideas into interactive prototypes
• Collaborate with other Adobe teams to expand your knowledge and skills to stay ahead of the latest development, testing, and deployment methodologies and embrace cross-team standards.
• Outstanding colleagues: Work with incredible talent

What you need to succeed

• A Masters/Bachelors in Computer Science or equivalent four-year degree
• 5+ years of experience in developing commercial server-side software products or end-to-end service solutions, including taking ownership of system components
• Strong Experience in building and deploying web applications, backend and/or frontend, with an understanding of end-to-end n-tier enterprise software architectures
• Strong knowledge of server-side Java/J2EE technologies, including Spring, Hibernate, JSP, JNDI, JDBC, JMS, Servlets, and XML
• Experience with web application client-tier technologies, including HTML and JS, ReactJS, and React Native
• Experience with Agile methodologies, including Scrum and Kanban, as well as practices like Entreprise readiness
• Ability to communicate and influence (verbal/written) clearly to solve complex issues
• Ability and interest in learning new technologies quickly, with a strong interest in frontend development

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $114,100 -- $214,950 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $148,500 - $214,950

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

*Summary:*

The Salesforce Development Engineer will be a senior technical leader responsible for driving advanced Salesforce solutions' design, development, and implementation. This role will provide technical expertise, architectural guidance, and mentorship to a team of Salesforce developers. You will collaborate with stakeholders, architects, and cross-functional teams to deliver innovative and scalable Salesforce solutions aligning with business objectives. With extensive knowledge of Salesforce development, industry best practices, and emerging trends, this role will be crucial in shaping the technical direction and success of Salesforce initiatives.

This position will report to the Manager of Engineering within the Internal Applications department.

*Responsibilities*

• Collaborates with management, architects, product owners, stakeholders, software developers, and quality analysts to bring projects into Production
• Will assist in creating and maintaining application roadmaps that maintain the integrity and performance of our systems and satisfy the business need for fast value delivery
• Identify and address performance bottlenecks within the Salesforce system, optimizing code, configuration, and integration components for improved system performance and scalability. Conducted performance testing, analyzed system metrics, and implemented optimizations as needed.
• Establish and enforce platform governance policies, ensuring compliance with security standards, data privacy regulations, and best practices.
• Influence and present strategic options to ensure needed outcomes and solutions are designed.
• Create and Maintain Technical documentation
• Lead, coach, and train other developers to create a positive work culture
• Lead the establishment of best practices
• Not an exhaustive list; other duties as assigned

*Requirements*

• 7+ Years of experience in a Software Developer role or similar role
• Able to perform QA Automation (Regression Testing)
• Write script to meets the automation requirements.
• Understanding of design principles, threading, real-time processing, and SQL Server DB queries and performance tuning
• Demonstrated experience in coaching, building developer teams, and ensuring standards are aligned with best practices.
• Excellent written and verbal communication skills
• Excellent organizational skills with attention to detail
• Experience developing in a cloud environment (Azure, GCP, AWS)
• Microservices/restful API
• Database experience (SQL, NoSQL)

*Preferred Experience/Education*

• Salesforce Development Certifications
• Bachelor's degree in Computer Science
• Experience in the payment industry
• Experience with managing a large code base that is a mixture of legacy code and modern technology, Working with remote teams (onshore, nearshore, offshore)
• Continuous Integration (DevOps mindset)
• Knowledge of complex integration with Salesforce.

Benefits
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Provides technical support for Unix Operating Systems (OS) and components to ensure readiness, performance, resources, and security meets the needs of the client. Serves as a technical resource for systems design, installation, configuration and client provisioning. Monitors daily operations, providing maintenance and remediation of system issues.

What Part Will You Play?

• Installs and configures all Unix (such as: Linux, AIX, Solaris 10 for Issuing; HP-UX for Acquiring) server equipment; loads software, customizes and configures systems and software to optimize resource requirements and audits the system to minimize vulnerability to penetration and abuse according to Payment Card Industry (PCI) standards. Installs new or rebuilds existing servers and configures hardware, peripherals, services, settings, directories, storage, etc. in accordance with PCI standards and project/operational requirements. Utilizes software products to automate the provisioning of servers, services and end-user devices giving users access to data repositories or authorization to systems, network applications and databases.
• Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs. Monitors for high availability, system data protection, backup and restore, Unix central authentication (account logins and other services), user account management, disk storage management, hardware and Operating Systems (OS) maintenance, and application maintenance. Writes programs or commands designed to be run by the Unix shell (shell scripting) to provide instructions to cover systemic business as usual system monitoring. Provides more in depth technical support (level two) to internal/external customers for all system issues. Escalates issues requiring advanced/expert knowledge and experience with appropriate systems. Diagnoses, repairs and remediates bottleneck issues and hardware or software failures. Coordinate and communicate with impacted constituencies.
• Maintains Unix infrastructure environment, server equipment, firmware, and installs Operating System patches and upgrades on current and new Unix projects. Maintains performance tuning according to Service Level Agreements (SLA) utilizing configuration management tools and monitoring tools to report and identify performance trends and capacity planning. Deploys change control process for planning and implementing system changes. Maintains data center environmental and monitoring equipment.
• Provides data protection, recovery and business continuity; tests and validates disaster recovery and business continuity methods in Unix environment. Performs routine backup and recovery for data protection and integrity for all Unix servers; monitors Unix infrastructure which consists of complex sets of equipment and system software; provides proactive remediation using availability and performance monitoring software. Develops custom scripts and testing procedures to ensure operational reliability and Disaster Recovery (DR) standards. May assist with platform documentation which includes but is not limited to training, platform support and DR documentation is complete and archived.
• Interacts closely with the respective client service representatives and works with all levels of team members across business units within the company. Provides team members with detailed platform overview training and supporting documentation for operational, configuration, or other procedural purposes. Attends status calls when requested and provides detailed technical support.
• Troubleshoots multiple Unix networking services and application protocols (e.g., Transmission Connect Protocol / Internet Protocol (TCP/IP), Domain Name Service (DNS), Network File System (NFS), Lightweight Director Protocol (LDAP), Secure Shell (SSH), Simple Mail Transport Protocol (SMTP), Simple Network Management Protocol (SNMP), Secure Socket Layer (SSL), and Hyper Text Transport Protocol (HTTP)) to resolve issues with file / information transmission and sharing.
• Evaluates all systems supported or maintained for potential service improvements utilizing automation and orchestrations technologies to arrange, coordinate, and manage complex computer systems. Ensures skills are updated by attending the appropriate courses, utilization of reference materials, Internet resources, and vendor sponsored seminars. Identifies approaches that leverage our resources and provide economies of scale. Maintains technological acumen with systems administration technology and recommends ways to take advantage of new technology.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: Computer or other similar technical concentration; relevant experience and / or training in lieu of education
• Typically Minimum 4 Years Relevant Exp
• Experience with IBM AIX, Redhat Linux and Oracle Solaris 10 systems administration.

Preferred Qualifications

• Master's Degree
• Computer or other similar technical concentration; relevant experience and / or training in lieu of education
• Typically Minimum 6 Years Relevant Exp
• Experience with IBM AIX, Redhat Linux and Oracle Solaris 10 systems administration.
• Redhat Certified Engineer (RHCE); IBM AIX Certified Administrator; Solaris Certified Administrator

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.

At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood.

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Applicants MUST be authorized to work in the U.S. We are unable to sponsor or take over Sponsorship of an Employment and/or Student Visa at this time or any time in the near future for sponsorship. 

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Job Description:

Global Data Center Technical Leader

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role
As a Technical Leader for Data Center in the Electronics Vertical Business, you will have the opportunity to lead technical teams to develop and deliver product and application solutions through customer intimacy and technical collaboration. As a Technical Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Leading and supporting detailed technical discussions with data center customers to define opportunities to ensure smooth operation and efficient performance of data center infrastructure.
• Collaborate with stakeholders to understand requirements and design solutions that meet business needs.
• Manage a global team of application engineers, who are the technical liaison between customers and internal product development teams.
• Understanding the technology trends to support customer road maps and providing guidance to product development, Core R&D and marketing to develop a technology strategy and product road map for 3M interconnect products and other products related to data center infrastructure.
• Influencing and guiding development and R&D to accelerate product development and generate data that demonstrates the value to customers and the ability to position the products
• Establishing strong relationships with customers and throughout the data center industry; developing a broad and deep understanding of customer and infrastructure needs for all materials needs in data centers to help successfully launch new products.
• Driving new product evaluations at data center customers to win business through data-driven interactions and developing customer-specific applications and data packages demonstrating 3M product performance.

Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Master’s degree or higher (completed and verified prior to start)
• Three (3) years of hands-on experience in Data Center infrastructure, either operations or networking and interconnects in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include:

• PhD in Engineering, Materials Science, Physics, or a related field from an accredited institution
• Five (5) years of management experience in a private, public, government or military environment
• Strong technical knowledge of Data Center infrastructure, network Infrastructure and connectivity.
• Strong understanding of the Data Center industry mindset, pace and customer culture.
• Proven leadership experience, with a track record of managing and developing engineering teams.
• Excellent problem-solving, project management, and communication skills.

Work location:

• Work location in Austin, TX or Maplewood, MN

Travel: May include up to 15%

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. 

Applicable to US Applicants Only:The expected compensation range for this position is $221,591 - $270,834, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.Good Faith Posting Date Range 04/17/2026 To 05/17/2026 Or until filledAll US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here). Before submitting your application, you will be asked to confirm your agreement with the terms.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Job Title

Sr. Human Factors Engineer

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career of which you dream.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We currently have an opening for a Senior Human Factors Engineer for our Cardiac Rhythm Management division. This role is located at our Sylmar, CA location.

As a global leader in Cardiac Rhythm Management, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

What You’ll Work On

The Senior Human Factors Engineer represents the Human Factors Engineering discipline on multiple programs, operating with moderate supervision while independently managing assigned Human Factors scope. Has the ability to take an increasingly independent role in support of larger programs, serving as a key stakeholder on cross-functional R&D teams. Demonstrates strength in select Human Factors Engineering skills. Leads the development of Human Factors lifecycle documentation such as Use Specifications, Use-Related Risk Analysis, Formative Protocols/Reports, Summative Protocols/Reports, and Usability Engineering Files with increasingly limited supervision. Plans and conducts customer and competitive research to: identify, prioritize, and develop new projects; create detailed design improvement plans/concepts; and lead internal/external design and development resources. Applies Human-centered Design and Human Factors Engineering principles, collaborating closely with UI/UX partners to support the evaluation and solution of complex product design problems. Consistently monitors professional landscape for usability process improvement opportunities. Exercises independent judgment in planning, organizing, and performing work; monitors and reports status to manager.

• Represents the Human Factors Engineering function and perspective on core teams – strongly advocating for user and customer centricity through optimal design.
• Creates and revises accurate documentation related to the Human Factors & Usability Engineering Process for multiple projects with a higher level of independence, including but not limited to: Usability Engineering Plans, Use Specifications, Use-related risk analyses, Usability Study Protocols & Reports, and Usability Engineering Files.
• Interfaces and builds rapport with a complex network of users including expert customer HCPs, translating feedback from these users into actionable design improvements for the project team.
• Defines, leads, and conducts usability testing from early product prototyping to product validation studies.
• Creates detailed design improvement concepts and effectively communicates the value of those concepts to the project teams. Works across product lines and internal departments to create and manage usability evaluation and/or improvement plans.
• Investigates and defines usability requirements for new product/feature development and facilitates the translation into new projects through usability testing.
• Identifies and analyzes use errors and issues for medical devices and translates these into specific system risk mitigations.
• Simulates or tests aspects of new projects to evaluate prototypes and optimizes the user experience.
• Applies Human Factors, User Experience, User Research, and Human-centered Design principles to determine optimal Human Factors strategies, optimal user interface designs, optimal study designs, and optimal research goals for projects.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Keeps updated on and ensures documents adhere to current Regulatory Guidelines on medical device Human Factors, including: FDA Applying Human Factors and Usability Engineering to Medical Devices, NMPA Guidelines for Usability Engineering of Medical Devices, IEC 62366, and ANSI/AAMI HE75.

EDUCATION AND EXPERIENCE YOU’LL BRING

Required Experience

• BS/BA Degree in Human Factors Engineering, Human-computer Interaction, Human Factors Psychology, Human Centered Design, Industrial Design, UI/UX Design/Engineering, Biomedical Engineering, Systems Engineering, or related field.
• Minimum of 5 years of relevant work experience in medical device development (or related industry) with a bachelor’s degree; or 3 year of relevant work experience in medical device development (or related industry) with a Master’s Degree, etc.
• Experience with applying understanding of human factors and/or usability engineering to issues to complete deliverables within assigned projects.
• Demonstrated ability to effectively integrate information from varied disciplines including R&D Engineering, Marketing, and Regulatory Affairs.
• Strong analytical and problem-solving skills.
• Experience working in a broader enterprise/cross-division business unit model preferred.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communication ability
• Meets deadlines in timely manner.
• Strong organizational and follow-up skills, as well as attention to detail.
• Ability to travel approximately 20%, including internationally.
• Ability to maintain regular and predictable attendance.

Preferred

• Master’s or Doctoral Degree in Human Factors Engineering, Human-computer Interaction, Human Factors Psychology, Human Centered Design Industrial Design, UI/UX Design/Engineering, Biomedical Engineering, Systems Engineering, or related field preferred.
• Clinical experience with Cardiac Rhythm Management devices (e.g., leadless pacemakers, implantable defibrillators, leads, catheters, etc.) is highly preferred.
• Experience in Physician interaction preferred.
• Experience moderating/conducting Usability studies or User Research studies preferred.
• Medical device experience preferred.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

$90,000.00 – $180,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Product Development

DIVISION:

CRM Cardiac Rhythm Management

LOCATION:

United States > Sylmar : 13150 Telfair Avenue

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 10 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of Livermore, CA location in the Abbott Heart Failure, Acelis Connected Health business.  Our Heart Failure solutions are helping address some of the World’s greatest healthcare challenges.

We are looking for a visionary Principal SDE to lead the development of intelligent, scalable software solutions across mobile, cloud, and data platforms. This role combines deep technical expertise with strategic leadership, driving innovation and operational excellence across the organization.

What You’ll Work On

• Architect Agentic Workflows: Lead the hands-on engineering of autonomous AI agents and RAG systems using LangChain to automate complex clinical workflows, moving the Acelis platform from static data to intelligent, agent-driven actions.
• Deploy Multimodal ML Models: Design and ship high-accuracy Predictive ML models for patient risk-stratification and Image Analysis AI to enhance diagnostic speed, utilizing a hybrid of in-house builds and external LLM integrations
• End-to-End Model Ownership: Spearhead the deployment and real-time monitoring of all production models; you are empowered to make direct architectural changes to the ML pipeline to ensure scalability, reliability, and clinical safety
• Architect and deliver high-performance native mobile applications integrated with ML models and cloud services.
• Deep expertise in designing and optimizing scalable, high-performance database architectures, with hands-on experience in both relational and NoSQL systems to support mission-critical applications.
• Demonstrated ability to design and implement AI-driven solutions, leveraging state-of-the-art frameworks to solve complex business problems and enhance user experiences across mobile and cloud platforms.
• Lead ML initiatives using frameworks like LangChain, Hugging Face, and TensorFlow, embedding intelligence into mobile and web platforms.
• Drive operational excellence through automation, monitoring, and continuous improvement of engineering processes.
• Collaborate closely with Directors and VPs to influence technical strategy and make high-impact architectural decisions.
• Mentor and grow software engineers and junior database engineers, fostering a culture of ownership, innovation, and technical rigor.

Required Qualifications
•    10+ years of software development experience across mobile and backend systems.
•    5+ years of experience leading and mentoring engineering core teams.
•    Strong understanding of cloud platforms (AWS, Azure, GCP), CI/CD, and DevOps practices.
•    Exceptional communication and leadership skills, with the ability to influence senior stakeholders and drive strategic initiatives.

•    Build, test, and containerize predictive models using Python and frameworks like TensorFlow or PyTorch.
•    Implement MLOps pipelines to automate training, deployment, and ongoing monitoring.

Preferred Qualifications

•  Proven track record in building native mobile apps and architecting complex database systems.
•    Expertise in ML model development and deployment using LangChain, Hugging Face, or similar frameworks.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is

$130,700.00 – $261,300.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Product Development

DIVISION:

HF Heart Failure

LOCATION:

United States > Livermore : 6465 National Drive

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

The Lead, AI Testing & Monitoring is a senior technical and governance role responsible for independently validating and continuously monitoring AI/ML models to ensure they meet enterprise standards for robustness, fairness, transparency, and compliance.

As part of the Enterprise Data & AI Governance Program, this role supports the Responsible Use of AI (RUAI) framework by designing and executing rigorous validation protocols, deploying advanced monitoring capabilities, and leveraging AI governance tools and platforms to track, report, and remediate risks throughout the AI lifecycle.

The Lead will work closely with Data Science, Engineering, Legal, Compliance, Risk, and IT teams to assess AI model performance, conduct bias and fairness audits, implement explainability techniques, and ensure adherence to ethical AI principles and applicable regulatory requirements. This role also serves as a technical authority on model reliability, security, and operational risk, providing actionable recommendations to leadership for continuous improvement.

What Part Will You Play?

• Lead the design, development, and execution of independent AI/ML model validation frameworks across various use cases.
• Conduct bias audits, adversarial testing, and stress testing to evaluate model robustness, fairness, and resilience against vulnerabilities.
• Apply statistical testing, benchmarking methodologies, and explainability (XAI) techniques to ensure models are transparent and interpretable.
• Utilize synthetic data generation and automated testing frameworks to simulate edge cases and rare scenarios for risk assessment.
• Document validation methodologies, findings, and risk-based recommendations for stakeholders, ensuring traceability and audit-readiness.
• Develop and implement enterprise AI monitoring frameworks for deployed models, focusing on real-time performance tracking, bias detection, and compliance verification.
• Apply anomaly detection and AI observability solutions to identify and remediate performance degradation, drift, or ethical risks.
• Oversee incident response for AI failures, coordinating with risk, compliance, and engineering teams to ensure timely mitigation.
• Integrate monitoring insights into governance dashboards and reporting platforms to inform executives and regulatory stakeholders.
• Ensure all testing and monitoring activities align with RUAI principles, industry best practices, and applicable regulations (e.g., EU AI Act, GDPR, CCPA, Colorado AI Act, NIST AI RMF).
• Leverage AI governance platforms and risk assessment tools to centralize validation evidence, compliance records, and ongoing monitoring metrics.
• Partner with Legal, Compliance, and Risk to interpret regulatory requirements and translate them into actionable technical and operational controls.
• Provide expert guidance to data scientists and engineers on bias mitigation, fairness optimization, and explainability best practices.
• Stay informed on emerging trends in AI risk assessment, validation methodologies, monitoring tools, and regulatory developments.
• Lead workshops, training sessions, and cross-functional knowledge sharing to advance organizational maturity in AI testing and monitoring.
• Contribute to enterprise AI governance strategy by identifying technology investments, process enhancements, and automation opportunities.
• Provides guidance and mentoring to analysts, as needed.
• Not an exhaustive list; other duties as assigned.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Information Systems, or related field.
• 5+ years in independent AI/ML model testing and validation, including robustness, fairness, and compliance verification.
• 3–5+ years in AI monitoring and risk management, including real-time model performance tracking, anomaly detection, and compliance monitoring.
• Proven experience developing and executing rigorous validation frameworks and performing bias, adversarial, and stress testing.
• Strong knowledge of AI governance principles, ethical AI frameworks, and relevant regulations (EU AI Act, GDPR, CCPA, Colorado AI Act, NIST AI RMF).
• Hands-on experience with validation tools, statistical testing frameworks, synthetic data generation, automated testing platforms, and AI observability tools.
• Deep expertise in model validation, fairness audits, and explainability techniques.
• Proficiency in monitoring and logging frameworks for AI/ML systems.
• Strong analytical and problem-solving skills with the ability to identify risks and propose actionable mitigations.
• Excellent written and verbal communication skills to document findings, influence stakeholders, and present to executive leadership.
• Ability to work across diverse teams and translate complex technical concepts into clear operational and compliance guidance.

Preferred Qualifications

• Master's Degree
• Typically, Masters in Business Administration, Computer Science, Information Management, Quantitative Analytics, Data Science, or similar discipline
• Experience establishing AI Governance programs, specifically processes, procedures, and frameworks for AI model testing and validation, AI solution monitoring, and AI risk management.

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Barriers to entry such as technical committee review may exist at this level.
• Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups.
• Supervision - Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].