Vice President, Martech Operations and AI Enablement Lead

JPMorgan Chase

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Wilmington, DE
Posted
36 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $204k
$134k most similar roles pay here $259k

This listing doesn't post a salary. Most similar roles pay $161,250–$247,350.

Based on 239 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1117 open roles on FindRole.

Listed pay typically runs $186,160–$215,000 across 7 roles with salary data.

Most-posted roles

View all roles at JPMorgan Chase

At a glance

TL;DR · Vice President, Martech Operations and AI Enablement Lead

As the Vice President, Martech Operations and AI Enablement Lead within the Marketing team, you will balance channel execution with technology transformation to drive operational discipline and innovation. You will be responsible for operationalizing Martech platforms, modernizing workflows, and leading AI enablement initiatives focused on productivity, quality assurance, and content acceleration. Your daily work involves partnering with Product, Technology, Data, and Compliance teams to translate marketing needs into technical requirements while establishing governance routines and scalable playbooks. To succeed, you must possess expertise in campaign management, CRM, data activation, and personalization tools such as Adobe, Segment, Tableau, Excel, SQL, and Python. You will solve complex problems regarding process efficiency and automation within a regulated environment, ensuring that technology capabilities translate into measurable marketing impact through robust change management and cross-functional collaboration across various business units.

What you'll do

  • Lead Martech operations transformations to improve service delivery, execution quality, and speed to market.
  • Operationalize technology capabilities by defining use cases, adoption plans, and measurable outcomes.
  • Translate marketing requirements into technical specifications and product backlog priorities for technology teams.
  • Identify opportunities for simplification and automation across existing tools, workflows, and data handoffs.
  • Drive AI enablement initiatives to improve productivity, quality assurance, and workflow acceleration.
  • Manage cross-functional change management across legal, risk, compliance, and technology departments.
  • Establish governance routines and performance measures to monitor platform adoption and process adherence.
  • Create scalable playbooks and documentation to sustain new Martech and AI capabilities.

What we're looking for

  • Bachelor’s degree in Computer Science, Information Systems, Marketing, Business, or a related field.
  • Experience leading Martech operations, marketing technology implementation, digital transformation, campaign operations, workflow automation, or AI enablement initiatives.
  • Working knowledge of Martech tools including CRM, data activation, Adobe, Segment, Tableau, Excel, SQL, or Python.
  • Proven experience in data analytics, customer segmentation, audience strategy, measurement, or data-driven marketing execution.
  • Experience running, supporting, or transforming Martech operations or channel execution teams regarding service delivery and performance management.
  • Ability to translate business requirements into technical specifications and communicate complex problems to non-technical partners.
  • Experience with enterprise marketing platforms, Salesforce Marketing Cloud, or similar marketing automation tools (preferred).
  • Understanding of responsible AI practices, Agile delivery, or experience in regulated industries (preferred).

More like this

Similar roles

Vice President Product Transformation & Agentic AI Lead

JPMorgan Chase

Columbus, OH 88 days ago
Agentic AI Generative AI Workflow Orchestration Automation Product Management Agile Lean Design Thinking Machine Learning Cloud AI Platforms Change Management Digital Transformation Human-in-the-loop
8+ yrs exp

Senior Data Automation/Marketing Ops Lead

Palo Alto Networks

Santa Clara, CA 36 days ago $167,000$270,500
MarTech Marketing Operations CDP CRM Salesforce Snowflake BigQuery AI Generative AI Predictive Modeling Data Warehousing Tag Management Data Pipelines Agile GDPR CCPA Marketing Automation

Senior Data Automation/Marketing Ops Lead

Palo Alto Networks

Santa Clara, CA 91 days ago $167,000$270,500
MarTech Marketing Operations CDP CRM Salesforce Snowflake BigQuery AI Generative AI Predictive Modeling Data Pipelines Tag Management Agile GDPR CCPA

Technical Data Operations Analyst

Palo Alto Networks

Santa Clara, CA 30 days ago $106,000$170,500
SQL Python AI Generative AI Snowflake BigQuery Salesforce CDP LeanData Demandbase Allocadia MarTech Agile GDPR CCPA Marketing Automation Predictive Analytics