Senior Vice President, Technology Strategy & Operations Lead

What you'll do

• Lead the annual refresh of the USCC Technology Strategy to align architectural roadmaps with business objectives.
• Formulate the long-term vision and multi-year roadmap to modernize legacy credit card platforms to cloud-native architectures.
• Establish and govern the modernization program by defining critical delivery milestones, transition phases, and success metrics.
• Define integration blueprints for modernization with upstream and downstream systems like Fraud, Rewards, and Risk Engines.
• Quantify the economics of infrastructure optimization, including TCO, P&L impacts, and cloud compute unit costs.
• Track technical non-financial benefits such as deployment frequency, MTTR reductions, and technical debt risk reduction.
• Translate complex technical architectures and economic models into concise, visually compelling presentations for executive leadership.
• Establish quantitative benefit-realization frameworks and engineering KPIs to track post-investment ROI and operational efficiencies.

What we're looking for

• Experience in credit card application and platform modernization programs is required.
• Experience leading technology strategy development, annual strategy refreshes, and multi-pillar strategic initiatives is required.
• Proven track record of establishing and advancing large-scale modernization programs, milestones, and governance metrics is required.
• Strong, concise storytelling and executive presentation skills are required.
• Quantitative and analytic fluency, including TCO and business case modeling, is required.
• 10+ years of management consulting, technology, and/or strategy & ops experience (preferred).
• Uses AI to accelerate workflows and sharpen frameworks (preferred).
• Bachelor's degree/University degree or equivalent experience is required.