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The (USA) Systems and Infrastructure Engineer III joins the Independent Software Vendor team to support, maintain, and enhance third-party software products on the z/OS mainframe platform. This role involves managing the full ISV lifecycle, including onboarding, configuration, upgrades, and decommissioning of essential tools for security, data handling, and connectivity. You will perform performance monitoring, troubleshooting, and incident resolution within complex z/OS and Parallel Sysplex environments. Key responsibilities include ensuring compliance, vulnerability remediation, and vendor coordination. Required technical skills include proficiency in JCL, TSO, REXX, Python, and SQL automation, along with experience using AI-assisted tools for observability. You will work with specific products like BMC, Compuware, Control-M, Mobius, Connect Direct, Tectia SSH, SAS, and MXG to ensure stable, secure, and reliable enterprise operations.
Manage the full z/OS ISV lifecycle including onboarding, configuration, upgrades, and decommissioning.
Support and maintain complex z/OS and Parallel Sysplex environments through performance monitoring and issue resolution.
Automate tasks and processes using JCL, TSO, REXX, Python, and SQL.
Coordinate with vendors to ensure consistent software implementation and compliance with enterprise standards.
Remediate vulnerabilities and manage access governance to ensure audit readiness and security.
Utilize AI-assisted tools for observability, incident analysis, and anomaly detection.
Provide on-call support and lead incident response for critical system issues.
What we're looking for
Must have a Bachelor's degree in computer science, computer engineering, information systems, information technology, or a related area and 2 years of technology infrastructure engineering experience.
Must have 3 years of experience in technology infrastructure engineering across areas such as compute, storage, network, mobility, or virtualization-related technologies.
Must have expertise in z/OS ISV lifecycle management, including onboarding, upgrades, configuration management, decommissioning, and vendor coordination.
Must have experience supporting complex z/OS and Parallel Sysplex environments, including maintenance, performance monitoring, and issue resolution.
Must be proficient in JCL, TSO, REXX, Python, and SQL automation.
Must have hands-on experience with key ISV products including BMC, Compuware, Control-M, Mobius, Connect Direct, Tectia SSH, SAS, and MXG.
Must have knowledge of security, compliance, access governance, vulnerability remediation, and audit readiness.
Must have a Master's degree in computer science, computer engineering, information systems, information technology, or a related area (preferred).
Python
JavaScript
Infrastructure Engineering
Virtualization
Version Control
Release Management
Capacity Planning
Patch Management
Backup Management
System Performance Monitoring
Scripting
IT Resource Utilization
WCAG) 2.2 AA