This role pays less than
75%
of similar roles. Most pay
$130,770–$196,067
— the shaded band above.
At the midpoint, this role pays about
$131k
versus about
$163k
for comparable roles.
Based on 240 similar postings.
Employer
About General Dynamics
General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.
General Dynamics currently has
1123 open roles
on FindRole.
Listed pay typically runs
$124,093–$150,385
across 984 roles with salary data.
The Unclassified Help Desk Manager serves as a critical leader within the technical support services team, providing essential IT support for unclassified systems. This role involves managing, mentoring, and developing a team of technicians who troubleshoot hardware, software, and network issues. The manager is responsible for overseeing help desk operations, streamlining workflows, implementing training programs, and analyzing performance metrics to ensure high-quality service delivery. To succeed, the candidate must possess strong customer service skills and proficiency in Microsoft Office. The role requires an active Top Secret clearance with SCI eligibility and a CompTIA Security+ certification within six months of hire. This position addresses the technical challenge of maintaining operational efficiency and resolving complex user issues within a government environment, ensuring that all support processes align with organizational goals and strict compliance standards for unclassified systems.