UC NOC Technician III

Leidos

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Shiloh, IL
Salary
$65,000–$75,000 / yr
Employment
Full-time
Posted
1 day ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $154k
This role $70k
$51k most similar roles pay here $199k

This role pays less than 98% of similar roles. Most pay $122,400–$184,962 — the shaded band above. At the midpoint, this role pays about $70k versus about $154k for comparable roles.

Based on 240 similar postings.

Employer

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.

Leidos currently has 340 open roles on FindRole.

Listed pay typically runs $92,300–$166,850 across 294 roles with salary data.

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At a glance

TL;DR · UC NOC Technician III

The UC NOC Technician III joins the Unified Capabilities team to support GIG capabilities and services within the Global Operations Center. This role involves monitoring network alarms using platform-specific tools, managing incident tickets through the ServiceNow platform, and performing configuration maintenance on route plans, device profiles, and calling search spaces. The technician will execute operations for customer circuits across TDM and SIP trunks while providing global situational awareness to stakeholders. Key technical requirements include a Security+ CE certification, an active Top Secret clearance, and knowledge of voice infrastructure and IP network topologies. Preferred skills include experience with Juniper IP technologies, Cisco hardware, packet capture analysis, and VoIP services. The role addresses critical network availability for the Defense Information System Network, ensuring mission continuity by resolving outages and managing complex circuit configurations within a 24x7 operational environment.

What you'll do

  • Monitor network alarms across platform-specific management tools to ensure maximum network availability.
  • Execute network operations including the configuration and analysis of customer circuits across TDM and SIP trunks.
  • Resolve technical issues and configuration deficiencies using a broad knowledge of network architecture and the ServiceNow platform.
  • Document all aspects of outages, degradations, isolations, and resolutions within incident management applications.
  • Provide global situational awareness and timely updates to leadership regarding network incidents and service status.
  • Perform configuration maintenance on route plans, device profiles, calling search spaces, and route partitions.
  • Develop and recommend new solutions and processes for Unified Capabilities and DRSN operations.

What we're looking for

  • Must be a U.S. citizen.
  • Must possess an active DoD Top Secret security clearance.
  • Must hold a DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
  • Ability to work in a 24x7 shift environment, including nights and weekends.
  • High school diploma or equivalent required.
  • 2 to 4 years of prior relevant experience required.
  • General understanding of both voice infrastructure and IP network topologies.
  • Experience with tech control facility, cyber transport, circuit actions, or specific networking technologies (preferred).

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