Trade Desk Specialist

Cboe Global Markets

Confirmed live 2 days ago High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Kansas City, MO
Salary
$80,750–$104,500 / yr
Posted
91 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $146k
This role $93k
$69k most similar roles pay here $190k

This role pays less than 90% of similar roles. Most pay $113,925–$177,900 — the shaded band above. At the midpoint, this role pays about $93k versus about $146k for comparable roles.

Based on 240 similar postings.

Employer

About Cboe Global Markets

Cboe Global Markets, Inc. is a leading global provider of financial exchange operator services, clearinghouse, and investment solutions.

Cboe Global Markets currently has 6 open roles on FindRole.

Listed pay typically runs $105,506–$144,375 across 6 roles with salary data.

Most-posted roles

View all roles at Cboe Global Markets

At a glance

TL;DR · Trade Desk Specialist

Trade Desk Specialist The Trade Desk Specialist role involves providing customer support and production-level operational oversight for real-time, low-latency exchange trading platforms across various asset classes including equities, foreign currencies, futures, and options. You will perform daily system checks, monitor production and disaster recovery environments, and troubleshoot technical issues related to market data, order entry, and web service APIs. Responsibilities include managing equity listing processes, conducting root cause analysis, and collaborating with software engineers to design new features. The role requires proficiency in SQL for data mining, UNIX shell for examining log files, and experience with Agile Development Methodology. You will also manage client onboarding, perform API certification testing, and maintain technical documentation in Confluence. This position addresses the critical challenge of maintaining stable financial infrastructure and providing high-level support for complex trading systems and market structures.

What you'll do

  • Provide customer support and training on platform behavior, order processing, and market structure.
  • Monitor production systems and perform daily checks to ensure trading platforms remain in a healthy state.
  • Resolve technical issues and conduct root cause analysis for complex trading and API problems.
  • Execute trade-related actions such as managing cancel requests, reviewing erroneous trades, and verifying settlement prices.
  • Use SQL and UNIX shell to mine data, analyze log files, and generate reports for stakeholders.
  • Collaborate with engineers to design new features and test system changes before deployment.
  • Onboard new clients by provisioning services, establishing account settings, and conducting API certification testing.
  • Maintain internal technical documentation and draft updates to operational procedures in Confluence.

What we're looking for

  • High School Diploma, GED, Trade, Technical, or Vocational School certificate is required.
  • A Bachelor's Degree in Computer Science, Engineering, Business, Finance, or a related field is preferred.
  • Candidates must possess or be able to obtain FINRA SIE and Series 57 licenses within the first 8 months of service.
  • At least 3-5 years of experience in a security-related or technical support position is required.
  • At least 2 years of experience with UNIX Shell is required.
  • At least 2 years of experience with SQL is required.
  • At least 2 years of experience with Agile Development Methodology is required.
  • Authorized to work.

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