Trade Desk Specialist - must be willing work 10:30am - 7:30pm CST

Cboe Global Markets

Hybrid

Quick summary

Work type
Hybrid
Location
Kansas City, MO
Salary
$80,750–$104,500 / yr
Posted
3 days ago
Nearby
42 roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $160k
This role $93k
$67k most similar roles pay here $208k

This role pays less than 96% of similar roles. Most pay $128,000–$192,200 — the shaded band above. At the midpoint, this role pays about $93k versus about $160k for comparable roles.

Based on 239 similar postings.

Employer

About Cboe Global Markets

Cboe Global Markets, Inc. is a leading global provider of financial exchange operator services, clearinghouse, and investment solutions.

Cboe Global Markets currently has 20 open roles on FindRole.

Listed pay typically runs $116,875–$154,000 across 20 roles with salary data.

Most-posted roles

View all roles at Cboe Global Markets

At a glance

TL;DR · Trade Desk Specialist - must be willing work 10:30am - 7:30pm CST

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Cboe seeks a Trade Desk Specialist to join its dynamic team of financial technologists responsible for providing customer support and operational oversight of real-time low-latency trading platforms. This role involves daily system checks, monitoring production environments, resolving issues independently, and liaising with stakeholders such as banks, buy-side firms, and vendors. Specialists will also participate in project lifecycle activities, provide training to customers, and mentor team members while utilizing SQL, UNIX shell scripting, and Cboe’s proprietary tools for data analysis. The ideal candidate has 3-5 years of experience in a security-related or technical support role, proficiency with Agile methodologies, and is willing to work from 10:30am to 7:30pm CST Monday through Friday.

Skills

UNIX SQL Agile Python PostgreSQL Kubernetes Docker AWS CI/CD Prometheus Grafana Confluence APIs FINRA_SIE FINRA_Series_57

What you'll do

  • Provide customer support and training on platform behavior and features.
  • Monitor systems daily, review audit logs, and resolve issues independently.
  • Support exchange platforms through various operational tasks and system checks.
  • Collaborate with teams to define new features, test changes, and resolve systemic issues.
  • Conduct root cause analysis for complex technical or trading issues and provide solutions.

What we're looking for

  • At least 3-5 years of experience in a security-related or technical support position.
  • Proficiency in UNIX Shell and SQL for system analysis and troubleshooting.
  • Familiarity with Agile Development Methodology required.
  • FINRA Security Industry Essentials Examination (SIE) and Series 57 licenses required.
  • Ability to provide customer support and training on platform behavior, order processing, and market structure.
  • Experience liaising between customers, regulators, internal teams, and vendors to resolve issues.

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