Trade Desk Specialist

Cboe Global Markets

Hybrid

Quick summary

Work type
Hybrid
Location
Chicago, ILNew York, NY
Salary
$88,825–$130,625 / yr
Posted
1 day ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $158k
This role $110k
$76k most similar roles pay here $206k

This role pays less than 85% of similar roles. Most pay $123,625–$193,000 — the shaded band above. At the midpoint, this role pays about $110k versus about $158k for comparable roles.

Based on 239 similar postings.

Employer

About Cboe Global Markets

Cboe Global Markets, Inc. is a leading global provider of financial exchange operator services, clearinghouse, and investment solutions.

Cboe Global Markets currently has 18 open roles on FindRole.

Listed pay typically runs $119,000–$155,650 across 18 roles with salary data.

Most-posted roles

View all roles at Cboe Global Markets

At a glance

TL;DR · Trade Desk Specialist

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Cboe FX seeks a Trade Desk Specialist to join its global FX operations team in Chicago or New York, playing a pivotal role in supporting the 24x5 low-latency trading platform used by leading financial institutions. This position involves real-time client support and system monitoring during the Asia trading session, requiring strong communication skills and the ability to troubleshoot complex issues related to APIs, trading behavior, and connectivity using Linux command-line tools and SQL. The ideal candidate will have 1-2 years of experience in electronic trading platforms, proficiency in FIX protocol, and knowledge of networking fundamentals. Additionally, they should be adept at JIRA for issue tracking and possess a background in follow-the-sun support models, contributing to operational readiness and continuous improvement initiatives within the fast-paced FX market environment.

Skills

Linux SQL FIX TCP/IP JIRA ITCH Python Shell_scripting Network_debugging_tools Docker Kubernetes CI/CD PostgreSQL AWS Grafana Prometheus

What you'll do

  • Serve as primary escalation point for complex client inquiries during trading sessions.
  • Independently troubleshoot and resolve sophisticated client issues related to APIs and platform functionality.
  • Lead daily pre-market system health checks and monitor trading activity throughout the session.
  • Develop and maintain operational runbooks and monitoring frameworks to improve platform resilience.
  • Perform in-depth technical diagnostics using Linux tools, log analysis, and network debugging utilities.
  • Collaborate with technology teams to investigate issues and drive systemic fixes.

What we're looking for

  • 1-2+ years of experience in trading desk, financial services, or technical operations.
  • Expertise in electronic trading platforms and market infrastructure, including FX markets.
  • Proficiency in Linux command-line tools, log analysis, and basic shell scripting.
  • Solid SQL skills for querying and analyzing trading and operational data.
  • Working knowledge of FIX protocol and experience with FIX-connected clients.
  • Strong problem-solving abilities under time pressure and proven track record.
  • Excellent communication skills for managing client-facing situations professionally.

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