Technology Support III, Mainframe production support / DB2, MVS

JPMorgan Chase

Quick summary

Work type
On-site
Location
Houston, TX
Posted
10 days ago
Nearby
99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $178k
$121k most similar roles pay here $224k

This listing doesn't post a salary. Most similar roles pay $142,400–$213,531.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 368 open roles on FindRole.

Listed pay typically runs $152,000–$215,000 across 198 roles with salary data.

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At a glance

TL;DR · Technology Support III, Mainframe production support / DB2, MVS

Role Posting Log in to save

As a Technology Support III in COMMERCIAL & INVESTMENT BANK - POST TRADE, you will ensure the operational stability of our production application flows by troubleshooting and resolving issues for both internally and externally developed systems. Your daily tasks include end-to-end service delivery to support business operations, monitoring production environments using observability tools, and communicating with stakeholders to resolve complex incidents. You must have 3+ years of experience in IT services, proficiency with IBM zSeries Mainframe, DB2/Adabas, VSAM, CONTROLM/CA7/Autosys, and knowledge of applications in large-scale on-premises and public cloud environments. Additionally, familiarity with securities, fund accounting, and alternative investments is essential for this role that demands a commitment to continuous improvement within a high-stakes financial setting.

Skills

IBM zSeries z/OS JCL TSO/ISPF DB2 Adabas VSAM CONTROLM CA7 Autosys AWS Unix Linux Windows ITIL Python SQL CI/CD Prometheus Grafana

What you'll do

  • Troubleshoot and resolve production service interruptions for all systems.
  • Maintain operational stability and availability of the firm’s systems daily.
  • Monitor production environments using standard observability tools to detect anomalies.
  • Escalate complex issues and communicate solutions to business and technology stakeholders.
  • Analyze trends and manage incidents, problems, and changes in full stack tech systems.

What we're looking for

  • 3+ years of IT troubleshooting, resolution, and maintenance experience.
  • Proficiency in IBM zSeries Mainframe environment with z/OS, JCL, TSO/ISPF.
  • Expertise in DB2/Adabas, VSAM utilities, CONTROLM/CA7/Autosys scheduling.
  • Knowledge of large-scale technology environments including public cloud platforms.
  • Experience with observability and monitoring tools, ITIL framework processes.
  • Basic application development knowledge and lifecycle understanding.

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