Technology Support III, Front Office Application Support

JPMorgan Chase

Quick summary

Work type
On-site
Location
New York, NY
Salary
$114,000–$155,000 / yr
Posted
9 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $162k
This role $134k
$104k most similar roles pay here $204k

This role pays less than 71% of similar roles. Most pay $130,702–$193,250 — the shaded band above. At the midpoint, this role pays about $134k versus about $162k for comparable roles.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 368 open roles on FindRole.

Listed pay typically runs $152,000–$215,000 across 198 roles with salary data.

Most-posted roles

View all roles at JPMorgan Chase

At a glance

TL;DR · Technology Support III, Front Office Application Support

Role Posting Log in to save

As an Application Support specialist at J.P. Morgan Chase Commercial & Investment Bank (CIB), you will maintain and enhance global application systems critical for daily operations, focusing on front office trading applications like FX and Commodities. You’ll leverage Python, Copilot, and DevOps to troubleshoot complex issues, develop monitoring tools, and automate solutions to minimize downtime. Responsibilities include using AI capabilities for incident triage, validating outputs according to security requirements, and driving projects related to new business onboarding and infrastructure upgrades. The role requires strong problem-solving skills, experience with Python scripting, and knowledge of front/middle office trading systems.

Skills

Python DevOps AI CI/CD Kubernetes Docker Terraform PostgreSQL AWS Grafana Prometheus Ansible Git Jenkins

What you'll do

  • Provides trade floor support for FX and Commodities front office traders.
  • Uses AI capabilities to speed up incident triage and trend analysis in operations.
  • Identifies recurring issues using AI-assisted practices to enhance system resiliency.
  • Troubleshoots complex business and infrastructure issues to ensure system continuity.
  • Develops monitoring tools, automation solutions, and helper APIs to reduce manual work.

What we're looking for

  • 3+ years of experience in troubleshooting and maintaining IT services.
  • Strong problem-solving skills for front/middle office trading issues.
  • Experience using enterprise-authorized AI capabilities for production support.
  • Proficiency in Python and automation scripting for developing tools.
  • Excellent communication skills, both verbal and written.
  • Domain knowledge in FX, Commodities, Rates or Credit business areas.

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