Technical Support Specialist - Configurations Support - Adyen

What you'll do

• Configure and customize merchant accounts based on specific requirements.
• Set up payment methods and alter existing ones to meet merchant needs.
• Maintain accuracy in time-sensitive payment setups while meeting KPIs.
• Collaborate with product teams to provide data-driven solutions for complex issues.
• Facilitate knowledge sharing and best practices within the support team.

What we're looking for

• Bachelor’s degree or equivalent experience in a customer-facing role.
• Proven ability to analyze and solve complex problems efficiently.
• Strong attention to detail for accurate merchant configurations.
• Experience with process/product optimization projects, demonstrating clear impact.
• Excellent communication skills for collaboration across teams.
• Fluent English speaking and writing abilities.
• Knowledge of the payments industry is beneficial but not required.