Technical Support Engineer 1 | Datadog Careers

Datadog

Hybrid

Quick summary

Work type
Hybrid
Location
New York, NY
Posted
18 days ago

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Similar $162k
$116k most similar roles pay here $207k

This listing doesn't post a salary. Most similar roles pay $126,800–$198,000.

Based on 239 similar postings.

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About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 130 open roles on FindRole.

Listed pay typically runs $187,000–$240,000 across 62 roles with salary data.

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At a glance

TL;DR · Technical Support Engineer 1 | Datadog Careers

As a Senior Product Demo Specialist at Datadog, you will join the Customer Success team to become certified in leading product demonstrations for potential and existing customers. Your primary responsibility involves showcasing Datadog’s monitoring and analytics platform through engaging and informative demos that highlight its capabilities in observability, infrastructure management, and application performance monitoring. You will leverage tools such as Zoom or WebEx for remote presentations while utilizing Python scripts and APIs to customize demo environments. This role requires strong communication skills, technical proficiency with cloud services like AWS and Kubernetes, and a deep understanding of DevOps practices. Ideal candidates should have experience in software engineering or IT operations and be passionate about helping customers solve complex business problems through technology.

What you'll do

  • Become demo certified to lead product demonstrations for customers.
  • Develop expertise in the company’s products and services.
  • Prepare detailed presentations tailored to customer needs.
  • Address customer queries during live product demos effectively.
  • Gather feedback from demos to improve product offerings.

What we're looking for

  • Become demo certified and lead product demonstrations for customers.
  • No specific experience required, but a strong interest in technology is essential.
  • Excellent communication skills to effectively present products to diverse audiences.
  • Ability to quickly learn new technologies and software solutions.
  • Team-oriented approach with a focus on customer satisfaction and success.

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