Technical Support Engineer 1 - 2 | Datadog Careers

Datadog

Hybrid

Quick summary

Work type
Hybrid
Location
New York, NY
Posted
18 days ago

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How this pay compares to similar roles

Similar $164k
$115k most similar roles pay here $204k

This listing doesn't post a salary. Most similar roles pay $133,862–$195,000.

Based on 240 similar postings.

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About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 130 open roles on FindRole.

Listed pay typically runs $187,000–$240,000 across 62 roles with salary data.

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At a glance

TL;DR · Technical Support Engineer 1 - 2 | Datadog Careers

As a Senior Product Demo Specialist at Datadog, you will join the Customer Success team to become certified in leading product demonstrations for potential and existing customers. Your primary responsibility is to showcase Datadog’s monitoring and analytics platform through engaging and informative demos, helping clients understand how to leverage our tools effectively. You should be proficient with cloud-based technologies, familiar with APM, infrastructure monitoring, and security solutions, and have strong communication skills to articulate complex technical concepts clearly. This role requires experience in a customer-facing position within the tech industry, ideally with exposure to observability or SaaS products.

What you'll do

  • Become demo certified to lead product demonstrations for customers.
  • Develop expertise in the product features and functionalities.
  • Prepare detailed presentations tailored to customer needs.
  • Address customer queries during live product demos effectively.
  • Gather feedback from demos to improve product offerings.

What we're looking for

  • Become demo certified and lead product demonstrations for customers.
  • No specific experience required, but a strong desire to learn is essential.
  • Excellent communication skills are necessary for engaging with clients effectively.
  • Ability to quickly understand complex technical products and convey their benefits.
  • Willingness to work in a fast-paced environment with continuous learning opportunities.

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