below marketmost similar roles pay hereabove market
This role pays less than
92%
of similar roles. Most pay
$119,275–$193,600
— the blue band above.
At the midpoint, this role pays about
$92k
versus about
$156k
for comparable roles.
Based on 240 similar postings.
Employer
About CrowdStrike
CrowdStrike is a leading American cybersecurity technology firm, specializing in cloud-native endpoint protection, threat intelligence, and incident response.
CrowdStrike currently has
23 open roles
on FindRole.
Listed pay typically runs
$100,000–$155,000
across 23 roles with salary data.
JOB TITLE: Technical Support
The Technical Support Engineer joins the support team to provide reliable technical and non-technical direction to customers. This role involves taking ownership of customer issues, including initial troubleshooting, root cause identification, and issue resolution or escalation. You will serve as a primary point of contact for escalations, document bugs for engineering, and create troubleshooting documentation for the knowledge base. The position requires three years of experience in customer support, system administration, or related roles. Key technical requirements include knowledge of Windows environments, including services and workstations, as well as diagnosing low-level operating system and network issues. Candidates should possess experience utilizing AI technologies to streamline workflows. The role focuses on helping customers integrate, deploy, and maintain the CrowdStrike service within a high-paced cybersecurity environment.
Linux
Windows
Agile Scrum
Firewalls
ACAS
STIGs
Scripting
Configuration Management
Distributed Systems
Security+
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