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This listing doesn't post a salary. Most similar roles pay
$137,500–$197,500.
Based on 240 similar postings.
Employer
About SpaceX
SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.
SpaceX currently has
851 open roles
on FindRole.
Listed pay typically runs
$130,000–$165,000
across 590 roles with salary data.
The Technical Operations Engineer, Customer Success (Starlink) joins the team dedicated to providing reliable, high-speed internet access globally. This role involves defining customer experience and product strategy by driving core user metrics like Net Promoter Score and Cancellation Ratio. The engineer will work cross-functionally to triage and eliminate root causes of poor user experience across network, physical product, UI/UX, and billing departments. Key responsibilities include creating automated processes, serving as a product manager for feature launches, and managing software automation projects. Candidates must possess an engineering degree and experience in venture capital, management consulting, or operations. Required technical skills include data analysis using Python, SQL, and R, along with knowledge of the software development life-cycle and release processes to solve complex broadband access problems.