Operations Development Engineer

What you'll do

• Develop and scale Starlink network operations processes, automation, and tools to provide global internet access.
• Design operational workflows from first principles and implement the resulting procedures, automation, and tooling.
• Build and maintain internal software and tooling using Python, scripting, APIs, and workflow orchestration.
• Implement AI into production workflows for investigation assistants, procedure retrieval, and alert triage.
• Design end-to-end operational systems including alerting, detection, triage paths, and automation interfaces.
• Write operational specifications and success criteria for new products and services in partnership with software engineering.
• Develop monitoring, detection, and response processes to ensure quick resolution of emergent network events.
• Manage the complete project lifecycle including development, testing, deployment, and support for owned deliverables.

What we're looking for

• Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, or Mechanical Engineering.
• Experience in Python and SQL.
• Experience building automation or operational tooling in a NOC, SOC, SRE, sysadmin, or network engineering environment.
• Must be a U.S. citizen, national, lawful permanent resident, refugee, asylee, or eligible for required Department of State authorizations.
• Ability to participate in an on-call rotation to support critical operations as needed.
• 2+ years of experience developing software, automation, processes, or projects in a rapidly changing, highly demanding environment (preferred).
• Experience designing or implementing operational systems that other operators use (preferred).
• Familiarity with operational open-source technologies such as Prometheus, Grafana, PostgreSQL, and workflow orchestration (preferred).