below marketmost similar roles pay hereabove market
This role pays less than
99%
of similar roles. Most pay
$137,500–$197,500
— the blue band above.
At the midpoint, this role pays about
$108k
versus about
$168k
for comparable roles.
Based on 240 similar postings.
Employer
About SpaceX
SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.
SpaceX currently has
851 open roles
on FindRole.
Listed pay typically runs
$130,000–$165,000
across 590 roles with salary data.
JOB TITLE: Technical Operations Engineer, Customer Success (Starlink)
The Technical Operations Engineer, Customer Success (Starlink) joins the team responsible for providing reliable, high-speed internet access globally. This role focuses on defining the customer experience and product strategy by driving core user metrics like Net Promoter Score and Customer Satisfaction Score. The engineer will triage and eliminate root causes of poor user experience across network, physical product, UI/UX, and billing departments. Key responsibilities include creating automated processes, serving as a product manager for feature launches, and managing software automation projects. Candidates should possess an engineering degree and experience in venture capital, management consulting, or operations. Required technical skills include data analysis using Python, SQL, and R, along with knowledge of the software development life-cycle and release processes to solve complex broadband access problems.