Operations Engineer

SpaceX

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Woodinville, WA
Salary
$100,000–$135,000 / yr
Posted
76 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $168k
This role $118k
$88k $209k
below market most similar roles pay here above market

This role pays less than 90% of similar roles. Most pay $137,500–$197,500 — the blue band above. At the midpoint, this role pays about $118k versus about $168k for comparable roles.

Based on 240 similar postings.

Employer

About SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.

SpaceX currently has 851 open roles on FindRole.

Listed pay typically runs $130,000–$165,000 across 590 roles with salary data.

Most-posted roles

View all roles at SpaceX

At a glance

TL;DR · Operations Engineer

JOB TITLE: Operations Engineer (Starlink Aviation) As an Operations Engineer for the Starlink Aviation team, you will ensure the performance and reliability of aviation processes. You will lead technical investigations into fleet-wide reliability issues, troubleshoot customer support tooling, and analyze findings from defective hardware returns. Your daily work involves building robust processes for hardware troubleshooting, developing data pipelines for performance metrics, and creating custom software to assess hardware reliability. You will utilize SQL, Python, and R for data analysis, while applying Bash scripting and software design principles to build automated dashboards. The role requires applying data science and statistical inference to improve customer experience and operational efficiencies. You will solve technical problems within the Starlink satellite constellation to provide reliable broadband internet for aviation customers.

What you'll do

  • Lead technical investigations into fleet-wide performance and reliability issues to present findings to executives.
  • Build and maintain infrastructure, tools, and custom software to assess Starlink aviation hardware performance.
  • Apply data science and statistical inference to build models that improve customer experience and operational efficiency.
  • Develop operational processes to reduce customer issue resolution time and streamline hardware troubleshooting.
  • Build and maintain data pipelines and dashboards to monitor and alert on reliability metrics.
  • Analyze findings from defective hardware returns to improve hardware processing and troubleshooting.
  • Troubleshoot customer support tooling to ensure efficient technical issue resolution.

What we're looking for

  • Bachelor’s degree in engineering, computer science, data analysis, or another STEM discipline.
  • 1+ years of experience with SQL.
  • 1+ years of experience with data analysis in Python/R.
  • 1+ years of experience with Bash scripting (preferred).
  • Strong coding skills with a foundation in software design principles (preferred).
  • Familiarity with data science and machine learning fundamentals (preferred).
  • Experience in a technical operational role under the pressure of a live service or production environment (preferred).
  • Must be a U.S. citizen, national, lawful permanent resident, refugee, asylee, or eligible for required Department of State authorizations.

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