This listing doesn't post a salary. Most similar roles pay
$161,250–$226,312.
Based on 240 similar postings.
Employer
About JPMorgan Chase
JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.
JPMorgan Chase currently has
1117 open roles
on FindRole.
Listed pay typically runs
$186,160–$215,000
across 7 roles with salary data.
The Tech Risk and Controls Lead - Citizen Development Governance User Experience & Support joins the Chief Technology Office team to mitigate compliance and operational risks while ensuring control effectiveness. This role involves providing technical guidance to process owners, managing a global user support intake system, and developing self-service materials like training content, job aids, and FAQs. The individual will manage end-to-end user-facing processes, translate complex policy updates into clear communications, and use data to identify root causes for workflow improvements. Key responsibilities include maintaining Confluence pages and utilizing enterprise-authorized AI capabilities to synthesize risk evidence and draft executive reports. Required skills include expertise in technology risk management, cybersecurity, and large-scale user enablement. The role requires proficiency in MS Office, JIRA, and Confluence to manage the Citizen Development control framework within a regulated environment.
Technology Risk Management
Cybersecurity
AI
Project Management
Figma
Microsoft Office
MS Teams
PowerPoint
SharePoint
Excel
Jira
Risk Mitigation
Regulatory Compliance
Data Conversion
AI
Large Language Models
Microsoft Copilot
GitHub Copilot
VS Code
Cybersecurity
SRE
Disaster Recovery
Risk Management
Data Analytics
Automation
Control Governance
Compliance
root-cause analysis
Observability
Fault Tolerance