Tech Lead Manager, AI & App Experience

Chime

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
New York, NYSan Francisco, CA
Posted
59 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $212k
$143k most similar roles pay here $269k

This listing doesn't post a salary. Most similar roles pay $177,625–$246,150.

Based on 239 similar postings.

Employer

About Chime

Chime is a financial technology company offering mobile-first banking services including fee-free checking accounts, savings accounts, and a secured credit builder card through partner banks. Industry: Financial Technology & Neobanking

Chime currently has 35 open roles on FindRole.

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At a glance

TL;DR · Tech Lead Manager, AI & App Experience

As a Tech Lead Manager, AI & App Experience, you will lead a squad of four to five engineers within the AAX organization to build the next generation of member experiences, specifically focusing on Jade, an AI-powered financial assistant. You will manage all aspects of people leadership, including hiring, coaching, and career development, while remaining active in the codebase to author and ship features. Your role involves establishing standards for LLM-powered features, ensuring they are delivered safely and reliably at scale through robust guardrails and observability. You will utilize AI coding agents like Claude Code, Codex, or Cursor to enhance team productivity. The technical environment includes Python, Ruby, React Native, Distributed Systems, AWS services, and Service Oriented Architectures. You will solve complex problems regarding automated financial management and conversational interactions for millions of users.

What you'll do

  • Manage a squad of 4-5 engineers through hiring, coaching, performance management, and career development.
  • Own end-to-end delivery for the squad, including sprint planning, service SLAs, and operational health.
  • Write and ship production code while establishing technical direction and quality standards for the team.
  • Integrate AI coding tools and practices to increase engineering leverage and output across the squad.
  • Lead the design and delivery of LLM-powered features, ensuring reliability through guardrails and observability.
  • Partner with cross-functional teams like Product and Design on scope, prioritization, and quarterly planning.
  • Identify technical debt and advocate for sustainable engineering while maintaining a healthy on-call culture.

What we're looking for

  • You must have at least 2 years of experience in people management responsibilities.
  • You must possess current, hands-on coding abilities to write and ship production code.
  • You should have a track record of using AI-assisted development tools like Claude Code, Codex, or Cursor.
  • You must demonstrate AI-native fluency by building with LLMs and fostering these practices across your team.
  • You should be familiar with the challenges of shipping LLM-powered products, including agents, evals, and guardrails.
  • You must have experience coaching team members on project execution, skill development, and career progression.
  • You should possess strong cross-functional collaboration skills to partner with Product, Design, and Data Science teams.
  • You should have experience with Python, Ruby, React Native, Distributed Systems, AWS services, and Service Oriented Architectures.

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