Team Lead, Market Operations

Carvana

Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$65,000–$80,000 / yr
Posted
13 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $188k
This role $72k
$46k most similar roles pay here $239k

This role pays less than 99% of similar roles. Most pay $160,900–$216,000 — the shaded band above. At the midpoint, this role pays about $72k versus about $188k for comparable roles.

Based on 237 similar postings.

Employer

About Carvana

Carvana is an e-commerce platform for buying and selling used cars, offering customers a fully online purchasing experience with home delivery, financing, and vehicle trade-ins through its network of automated car vending machines and inspection centers.

Carvana currently has 24 open roles on FindRole.

Listed pay typically runs $65,000–$73,640 across 5 roles with salary data.

Most-posted roles

View all roles at Carvana

At a glance

TL;DR · Team Lead, Market Operations

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Carvana is seeking a Senior Paperwork Specialist to join its dynamic Market Operations team in Minneapolis, MN. This role involves developing strategic plans and objectives for customer paperwork processes, ensuring compliance with regulatory standards while enhancing overall customer satisfaction. Day-to-day responsibilities include managing documentation accuracy, providing performance feedback to team members, and collaborating closely with local regulatory agencies. The ideal candidate will have a bachelor’s degree or equivalent experience in document processing, along with strong leadership skills and the ability to maintain a notary license within 90 days of employment. Key requirements also include proficiency in data entry, problem-solving, and effective communication across various stakeholders. This position demands expertise in managing multiple tasks independently while fostering a culture of accountability and growth within the team.

Skills

Not applicable

What you'll do

  • Develop and implement strategic plans for customer paperwork processes.
  • Ensure compliance with regulatory standards by creating and maintaining best practices.
  • Evaluate team performance to enhance paperwork accuracy and customer satisfaction.
  • Provide guidance and feedback to team members on effective paperwork procedures.
  • Solve process gaps and complex problems efficiently, ensuring regulatory compliance.
  • Communicate professionally with customers, external partners, and internal teams.
  • Manage multiple tasks and priorities independently to meet deadlines effectively.

What we're looking for

  • Bachelor’s degree or 5+ years of experience in document processing, medical billing, paralegal work, or similar field.
  • Proven ability to lead and mentor a team while fostering accountability and growth.
  • Strong problem-solving skills with the capacity to manage multiple tasks simultaneously.
  • Capability to maintain notary status within local jurisdiction within 90 days of employment.
  • Excellent communication skills for interacting professionally with customers, partners, and colleagues.
  • Proficiency in computer literacy and data entry accuracy for efficient document management.

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Team Lead, Market Operations

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