This listing doesn't post a salary. Most similar roles pay
$154,050–$220,900.
Based on 239 similar postings.
Employer
About Carvana
Carvana is an e-commerce platform for buying and selling used cars, offering customers a fully online purchasing experience with home delivery, financing, and vehicle trade-ins through its network of automated car vending machines and inspection centers.
Carvana currently has
51 open roles
on FindRole.
Listed pay typically runs
$65,000–$76,500
across 10 roles with salary data.
Team Lead, Market Operations joins the Market Operations department to manage local hub operations including market launch, logistics, consumer branding, and team engagement. This role involves overseeing daily operations, identifying business trends to proactively solve roadblocks, and managing the customer experience. The Team Lead is responsible for recruiting, onboarding, training, and developing a team of Customer Advocates through performance check-ins and goal setting. Day-to-day tasks include generating reports for management, maintaining high morale, and performing hands-on tasks such as washing cars or delivering vehicles to customers. Required skills include experience in customer-facing environments, management, strategic planning, and process improvement. Preferred technical competencies include Salesforce, Tableau, and logistics. The role addresses the challenge of providing a seamless, no-pressure online car buying and selling experience by managing complex customer issues and ensuring smooth local operations.