As a Support Engineer I, you will join the Oracle Health team to investigate and resolve complex front-end and back-end application issues. Your day-to-day responsibilities involve performing detailed troubleshooting, conducting log analysis, executing database updates, and performing workflow testing and server maintenance. You will be responsible for prioritizing incidents based on severity to ensure business continuity while maintaining effective client communication and cross-functional collaboration. The role requires producing detailed documentation to track technical progress and resolutions. You must possess the skills necessary to navigate technical environments to solve specific application problems. By addressing these technical issues, you will ensure the stability of the product area. This position focuses on the practical maintenance and operational support of the software systems used within the health domain.