Staff Quality Engineer, Customer Quality

Qualcomm

Confirmed live today High trust

Quick summary

Work type: On-site
Location: San Diego, CA
Salary: $141,300–$211,900 / yr
Posted: 40 days ago
Freshness: Confirmed live today
Closes: Mar 16, 2027
Nearby: 99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $190k

This role $177k

$130k $245k

below market most similar roles pay here above market

This role pays less than 61% of similar roles. Most pay $162,715–$216,687 — the blue band above. At the midpoint, this role pays about $177k versus about $190k for comparable roles.

Based on 240 similar postings.

Employer

About Qualcomm

Qualcomm is a leading American semiconductor and telecommunications company based in San Diego, CA.

Qualcomm currently has 575 open roles on FindRole.

Listed pay typically runs $147,900–$221,900 across 550 roles with salary data.

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At a glance

TL;DR · Staff Quality Engineer, Customer Quality

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The Staff Quality Engineer, Customer Quality joins the Hardware Engineering group to serve as the primary liaison for data center customers. In this role, you will lead all quality communications, manage customer audits, and track quality metrics for regular reporting to internal management. You will be responsible for assimilating technical details to provide direction to working teams, assessing technical results, and crafting presentations regarding root cause analysis, risk assessments, and corrective actions. The position requires high-level technical and business communication skills to influence organizational decisions and coordinate cross-functionally with integrators and partners. You will solve complex hardware quality problems by driving issue resolutions, managing supplier relationships, and ensuring continuous improvement to increase customer satisfaction within the data center product area.

Skills

Hardware Engineering Risk Assessment Corrective Actions Preventative Actions Quality Metrics Continuous Improvement Technical Leadership

What you'll do

Lead conference calls and face-to-face meetings with customers regarding product quality.
Track and report customer quality metrics to both the customer and internal management.
Coordinate and participate in customer audits.
Analyze technical issues to provide direction to working teams and formulate customer responses.
Interface with customers, integrators, and partners onsite to support problem-solving and issue resolution.
Create customer presentations covering root cause analysis, risk assessments, and corrective actions.
Coordinate cross-functional activities to assess product risk and drive continuous improvement.

What we're looking for

Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering experience.
Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering experience.
PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering experience.
Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field (preferred).
8+ years of Hardware Engineering or related work experience (preferred).
4+ years of technical and business customer communications (preferred).
2+ years of experience dealing with suppliers in driving issue resolutions (preferred).
2+ years in a technical leadership role with or without direct reports (preferred).

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