Staff Product Manager: Virtual Expert Platform

Intuit

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Mountain View, CA
Salary
$188,500–$255,000 / yr
Posted
175 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $206k
This role $222k
$155k most similar roles pay here $266k

This role pays more than 64% of similar roles. Most pay $179,312–$232,862 — the shaded band above. At the midpoint, this role pays about $222k versus about $206k for comparable roles.

Based on 240 similar postings.

Employer

About Intuit

Intuit is a financial software company known for products like TurboTax, QuickBooks, Mint, and Credit Karma, helping consumers and small businesses manage their finances and taxes. Industry: Financial Software & Technology

Intuit currently has 174 open roles on FindRole.

Listed pay typically runs $202,500–$274,000 across 152 roles with salary data.

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At a glance

TL;DR · Staff Product Manager: Virtual Expert Platform

Staff Product Manager: Virtual Expert Platform, Connect Team joins the team responsible for building a multi-billion-dollar services business by connecting customers to trusted guidance through human intelligence and AI-powered experiences. This role focuses on developing configurable, reusable platform capabilities that route customers to the appropriate expertise across various products. The manager will craft product strategies, define long-term roadmaps, manage backlogs, and create requirement documents while driving the maturity of platform components. Key responsibilities include managing dependencies, collaborating with architects and engineers to design secure high-scale solutions, and using a data-driven approach to define success metrics. Required skills include technical depth in SaaS software development, build/release pipelines, testing automation, and AI workflow integration. Preferred domain knowledge includes routing technologies and experience with AWS Connect or Twilio contact center tools.

What does a Product Manager earn in California?

Median $223300 from 163 postings across 44 companies.

See salary data

What you'll do

  • Craft a platform product strategy based on customer requirements and business goals.
  • Develop short and long-term platform visions and roadmaps in collaboration with architecture and engineering teams.
  • Manage the full product lifecycle including backlog grooming, feature prioritization, and scaling from MVP to production.
  • Create detailed product requirement documents that align with technical dependencies and long-term vision.
  • Drive the functional maturity of reusable platform components for internal and external use.
  • Design secure, high-scale solutions in coordination with architects and engineers for easy integration.
  • Use a data-driven approach to define success metrics and prioritize requirements.
  • Conduct research with end-users to identify pain points and develop solutions for complex customer problems.

What we're looking for

  • Bachelor's degree in Engineering, Computer Science, or a related field.
  • 5+ years of experience in product management or a related field.
  • Proven track record in platform product management roles delivering enterprise-grade capabilities.
  • Experience transforming complex manual processes into automated, self-service platforms.
  • Technical depth in SaaS software development, build/release pipelines, and testing automation strategies.
  • AI competency with experience using AI for workflow or process automations.
  • Experience working directly with customers and end-users to identify pain points and gather insights.
  • Knowledge of routing technologies, AWS Connect, Twilio, or other contact center technologies is preferred.

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