Staff Product Manager: Virtual Expert Platform, Connect Team

Intuit

Actively hiring
Mountain View, California, US Posted 74 days ago $169,000–$229,000 / year
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At a glance

AI generated

TL;DR

As a Staff Product Manager on Intuit’s Virtual Expert Platform (VEP) team in Mountain View, you will craft and execute the strategic vision for a mission-critical platform that connects customers to expert guidance across various Intuit products. Your day-to-day responsibilities include collaborating with product development and architecture teams to build a long-term roadmap, managing dependencies, and driving the execution of initiatives from MVP to large-scale deployment. You will work closely with engineers to design secure, scalable solutions and engage directly with end-users to gather insights for improving customer experiences. Ideal candidates have deep technical expertise in SaaS software development, experience with AI integration, and a proven track record in delivering enterprise-grade platforms that automate complex processes. Familiarity with AWS Connect, Twilio, and other contact center technologies is beneficial but not required.

Skills

AWS Twilio SaaS CI/CD Python JavaScript PostgreSQL MongoDB Docker Kubernetes Terraform AI Machine Learning APIs RESTful APIs GraphQL Microservices DevOps Cloud Computing Agile Scrum

What you'll do

  • Craft a platform product strategy based on customer requirements and business goals.
  • Build short and long-term platform roadmaps in collaboration with stakeholders.
  • Manage the product management process including backlog grooming and feature prioritization.
  • Drive technology maturity of reusable platform components for secure, scalable solutions.
  • Gather insights from end-users to solve big customer problems effectively.
  • Define success metrics using a data-driven approach to prioritize requirements.
  • Coordinate with program management to manage project dependencies and plans.

What we're looking for

  • 5+ years of product management experience with a focus on platforms.
  • Deep understanding and hands-on experience in SaaS software development processes.
  • Proven track record of delivering enterprise-grade platform capabilities.
  • Strong technical acumen and engagement with engineering and architecture teams.
  • Experience defining success metrics using data-driven approaches for process improvements.
  • Demonstrated ability to work closely with customers and end-users to solve complex problems.
  • Excellent collaboration skills and proven leadership in cross-functional team execution.

Market check

Salary context

This $169,000–$229,000 range sits above 52% of similar postings on FindRole.

Peer median band

$162,400–$235,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$165,000–$224,900

Middle half of comparable postings.

Based on 239 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Intuit

Intuit is a financial software company known for products like TurboTax, QuickBooks, Mint, and Credit Karma, helping consumers and small businesses manage their finances and taxes. Industry: Financial Software & Technology

Intuit currently has 142 open roles on FindRole.

Listed pay typically runs $202,500–$274,000 across 131 roles with salary data.

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