Senior Product Manager, Borrow and Operations

SoFi

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Charlotte, NCJacksonville, FLFrisco, TX
Salary
$134,400–$231,000 / yr
Posted
6 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $201k
This role $183k
$123k $244k
below market most similar roles pay here above market

This role pays less than 62% of similar roles. Most pay $177,250–$223,912 — the blue band above. At the midpoint, this role pays about $183k versus about $201k for comparable roles.

Based on 240 similar postings.

Employer

About SoFi

SoFi Technologies is a fintech company offering student and personal loans, mortgages, credit cards, investing, banking, and insurance products, positioning itself as a one-stop financial services platform. Industry: Financial Technology & Personal Finance

SoFi currently has 17 open roles on FindRole.

Listed pay typically runs $163,200–$264,000 across 15 roles with salary data.

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At a glance

TL;DR · Senior Product Manager, Borrow and Operations

The Sr. Product Manager, Borrow and Operations joins the IT Operations team to own the product charter for Borrow and Operations technology, specifically focusing on the Home Lending business. This Senior Manager role involves leading a team of individual contributors to administer, configure, and automate a complex application ecosystem covering the mortgage lifecycle from origination through servicing. Key responsibilities include setting the product vision, prioritizing the roadmap, and ensuring reliability across Encompass 360, Blend, NICE inContact, and SoFi-developed applications. The successful candidate will utilize technical fluency to manage integrations, regulatory data feeds, and eSignature platforms while reducing manual work. The role solves operational friction by balancing speed, cost, and control within a highly regulated lending environment to ensure scalable, secure, and auditable business outcomes.

What does a Product Manager earn in Texas?

Median $193500 from 51 postings across 21 companies.

See salary data

What you'll do

  • Own the product charter for Borrow & Operations technology, defining the vision, scope, and business goals.
  • Set and sequence the Home Lending application roadmap across origination, underwriting, closing, and servicing.
  • Lead and coach a team of individual contributors to administer, configure, and automate the application portfolio.
  • Conduct cross-functional discovery with Engineering, Risk, and Compliance to turn operational friction into scoped solutions.
  • Decide what to build, configure, or automate while assessing operational risk, regulatory impact, and cost.
  • Hold the team accountable for the reliability, security, and auditability of core lending platforms and integrations.
  • Sponsor automation initiatives to remove manual work in provisioning, configuration, and data movement.
  • Manage intake and prioritization to ensure new-product onboarding is planned rather than absorbed as unscoped administration.

What we're looking for

  • Bachelor's degree in a related field or equivalent relevant professional experience.
  • Demonstrated experience owning a complex, multi-system product or operations platform in lending, mortgage technology, or a regulated environment.
  • Experience leading individual contributors, including planning work, coaching, and making priority and resourcing decisions.
  • Experience defining a product vision and roadmap and delivering it with engineering, operations, risk, and compliance partners.
  • Working knowledge of the mortgage or consumer lending lifecycle and supporting applications for origination, underwriting, closing, and servicing.
  • Technical fluency to direct work on configuration, integrations, identity, automation, and change control.
  • Experience making trade-offs among speed, reliability, control, and cost in a production environment.
  • Strong written and verbal communication skills to explain product choices and risk to technical and non-technical leaders.
  • Direct experience with Encompass, Blend, or a comparable loan origination system (preferred).
  • Experience with Optimal Blue, NICE inContact, eVault, eSignature, bureau integrations, or servicing platforms (preferred).
  • Experience leading SOX, privacy, or regulatory control work for business-critical applications (preferred).
  • Experience in FinTech, banking, or mortgage operations (preferred).
  • Familiarity with ServiceNow or a similar system of record for change, incidents, and request fulfillment (preferred).

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