Senior Principal Product Manager

Twilio

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$233,100–$259,000 / yr
Posted
37 days ago
Freshness
Confirmed live yesterday
Closes
Feb 1, 2027

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $200k
This role $246k
$153k most similar roles pay here $270k

This role pays more than 83% of similar roles. Most pay $171,750–$228,112 — the shaded band above. At the midpoint, this role pays about $246k versus about $200k for comparable roles.

Based on 240 similar postings.

Employer

About Twilio

Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.

Twilio currently has 36 open roles on FindRole.

Listed pay typically runs $155,520–$194,400 across 33 roles with salary data.

Most-posted roles

View all roles at Twilio

At a glance

TL;DR · Senior Principal Product Manager

Sr. Principal Product Manager will join the Developer Platform team to manage foundational services, APIs, and developer infrastructure. This role focuses on treating the platform as a product by transforming reactive support into proactive, self-service experiences through golden paths, a discoverable developer portal, and documentation-as-code. You will define the roadmap for deployment systems, observability requirements, and operational capabilities while collaborating with engineering, architecture, and design teams to ensure scalability and security. Key responsibilities include managing infrastructure modernization, cross-product standardization, and improving developer experience through enhanced SDKs and tools. The role requires expertise in cloud-native infrastructure, microservices, Kubernetes, CI/CD pipelines, and DevOps practices. You will utilize technical acumen to translate complex requirements into specifications while measuring success through metrics like support ticket deflection and onboarding time for internal and external users.

What does a Product Manager earn in Remote?

Median $207754 from 108 postings across 33 companies.

See salary data

What you'll do

  • Define and execute a comprehensive product roadmap for foundational services, APIs, and developer infrastructure.
  • Transform the platform into a self-service product by establishing golden paths, a developer portal, and documentation-as-code.
  • Translate customer requirements and technical needs into scalable, secure, and extensible platform specifications.
  • Drive improvements in developer experience across APIs, SDKs, sandbox environments, and internal tooling.
  • Establish governance frameworks for platform capabilities, data management, service orchestration, and infrastructure reliability.
  • Define and track KPIs for platform usage, such as self-service adoption rates and support ticket deflection.
  • Act as the primary advocate and voice of the developer platform across all internal and external stakeholders.

What we're looking for

  • Must have at least 10 years of product management experience.
  • Must have at least 4 years of experience leading platform or infrastructure-focused product teams.
  • Proven experience managing products such as APIs, developer tools, identity/auth, data services, or cloud-native infrastructure.
  • Strong technical acumen to engage with engineering and architecture teams regarding systems like microservices, Kubernetes, and CI/CD.
  • Demonstrated ability to lead complex, cross-functional initiatives and mentor high-performing product teams.
  • Excellent communication, stakeholder management, and organizational skills.
  • Bachelor’s degree in Computer Science, Engineering, or a related field is required; an MBA or advanced degree is preferred.
  • Must be based in the United States for this remote role.

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