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About SpaceX
SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.
SpaceX currently has
796 open roles
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Listed pay typically runs
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The Sr. Business Analyst (Starlink Enterprise) joins the Starlink Enterprise Account Management team to support the global satellite constellation's broadband internet services. This role involves analyzing enterprise customer data to generate reporting, actionable recommendations, and internal tooling that improves customer experience and operational efficiency. Key responsibilities include conducting SQL queries to identify issues, defining department-level metrics, developing dashboards, and creating automations to mitigate business risk. The candidate will own data integrity, train internal and external users on APIs, and collaborate with software development teams on table structures. Required skills include proficiency in data visualization tools like Tableau, Power BI, or Looker, along with experience in analytics languages such as Python or R. The role addresses systematic gaps in customer operations and supports new market launches.
Conduct SQL queries and data analyses to identify customer issues and provide actionable recommendations.
Define and develop department-level metrics and dashboards to quantify customer account health.
Develop automation to accelerate revenue, mitigate business risk, and create operational efficiencies.
Own data integrity, tool maintenance, and reporting quality for the enterprise account management team.
Train internal users and external technical teams on dashboard, API, and tool usage.
Improve data capture by identifying front-end requirements and collaborating with software development teams on table structures.
Support new market launches and cross-functional strategic initiatives.
What we're looking for
5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, HR, purchasing, operations, cost accounting, supply chain, or consulting.
3+ years of professional experience building datasets to create and manage dashboards using data visualization tools like Tableau, Power BI, or Looker.
3+ years of professional experience in at least one analytics language such as Python or R.
Bachelor's degree in business, supply chain, management information systems, computer science, engineering, or economics (preferred).
Advanced SQL proficiency, database structures, query optimizations, and ETL development (preferred).
Experience automating analytics tasks using intermediate coding skills like VBA, Python, or C# (preferred).
U.S. citizen, national, lawful permanent resident, refugee, asylee, or eligible to obtain required authorizations from the U.S. Department of State.