Solutions Engineer, Agents & Automation

What you'll do

• Build and deploy custom-engine agents using Microsoft Copilot Studio, Microsoft Foundry, and Microsoft 365 Copilot Agent Builder.
• Configure Power Platform environment strategies, including zoned governance, managed environments, and ALM pipelines.
• Implement agent security and compliance controls using Microsoft Purview, Microsoft Defender, and Microsoft Entra Agent ID.
• Translate business requirements into production-ready workflows, automations, and integrations across Azure AI Services and Power Platform.
• Design agent grounding and retrieval architectures using enterprise data sources, Azure AI Search, and Microsoft Graph.
• Perform agent evaluations to test responses, validate grounding quality, and measure overall effectiveness.
• Apply FinOps practices to monitor and optimize costs for Copilot credits and AI workloads.
• Develop reusable technical assets such as reference architectures, design patterns, and implementation guides.

What we're looking for

• Bachelor’s degree in a technical, business, or related field, or equivalent experience.
• Four or more years of experience delivering solutions on Microsoft 365, Power Platform, Azure, or related Microsoft cloud technologies.
• Practical experience developing production agents in Microsoft Copilot Studio and Microsoft Foundry, including first-party and custom-engine agents.
• Experience designing or implementing declarative and embedded agent experiences across Microsoft 365 Copilot, Copilot Studio, and Power Platform.
• Strong understanding of agent architecture, governance, security, and lifecycle management across Power Platform and Microsoft 365 admin centers.
• Working knowledge of applied AI concepts, including prompt design, evaluation, monitoring, and responsible AI practices.
• Proven ability to act as a technical advisor and SME, guiding solution design and implementation decisions across project teams.
• Relevant certifications such as AB-900, PL-600, AB-100, or AI-103 (preferred).