Solutions Architect, Public Sector

What you'll do

• Provide technical expertise and guidance to public sector customers through tailored demos, presentations, and workshops.
• Own the technical evaluation process including proof of concept (POC) and proof of value (POV) design and delivery.
• Create Customer Success Plans that define technical success criteria and ensure a smooth transition to deployment.
• Conduct Value Stream Assessments to identify opportunities for customers to improve software delivery using GitLab.
• Act as a customer advocate by channeling feedback from government clients to internal Product, Sales, and Marketing teams.
• Build relationships with technical and business stakeholders to turn them into advocates for the platform.
• Maintain expertise in DevSecOps, CI/CD, and cloud practices while creating reusable assets for customers and partners.

What we're looking for

• Experience in technical pre-sales, consulting, or information technology roles.
• Experience working with U.S. public sector or federal customers is ideal (preferred).
• Hands-on experience using GitLab and familiarity with CI/CD, DevSecOps, and automation.
• Experience with cloud computing platforms in regulated or security-conscious environments.
• Ability to connect technical solutions to measurable business outcomes for senior stakeholders.
• Strong communication and relationship-building skills for leading demos and customer meetings.
• Openness to learning and building new skills based on GitLab's internal resources.