Solution Architect, Customer Success

What you'll do

• Act as a primary technical advisor and point of contact for hardware engineers and PCB designers.
• Translate unique design team needs into actionable workflow solutions and tool requirements.
• Champion standard processes in ECAD design, data management, and cross-project collaboration.
• Identify and implement automation opportunities to improve efficiency across the entire ECAD lifecycle.
• Integrate Artificial Intelligence and Machine Learning technologies into design rule checking, component selection, and layout optimization.
• Develop and contribute to the strategic roadmap for ECAD tools and infrastructure.
• Evaluate new technologies and industry trends to determine their fit within the hardware design environment.

What we're looking for

• Bachelor's degree in Computer Science or Electrical Engineering.
• 3+ years of hands-on experience in ECAD design or a related hardware engineering field.
• Expertise with industry-standard ECAD tools such as Cadence Allegro/OrCAD, Mentor Graphics Xpedition, or Altium Designer.
• Experience as a solutions architect, workflow consultant, or technical lead in an ECAD-focused role.
• Familiarity with PLM/PDM systems and version control tools like Git.
• Understanding of cloud computing principles applied in engineering environments.
• Strong analytical skills to translate complex technical issues into actionable solutions.
• Excellent communication and presentation skills to influence partners at all levels.