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$148,000–$217,725.
Based on 240 similar postings.
Employer
About Chime
Chime is a financial technology company offering mobile-first banking services including fee-free checking accounts, savings accounts, and a secured credit builder card through partner banks. Industry: Financial Technology & Neobanking
As a Software Engineer, Support Foundations, you will join the team responsible for building the infrastructure powering every member support interaction. You will work on modernizing contact center systems, developing AI-powered self-service tools using LLMs, and creating automated conversation summarization features to improve agent efficiency. Your daily responsibilities include designing and scaling backend implementations, building robust APIs for mobile applications, and developing data pipelines for monitoring routing quality and operational health. The role involves managing IVR and authentication flows while ensuring high reliability for voice calls and live chats. To succeed, you must have experience with Ruby on Rails or comparable frameworks, transactional databases, and caching systems. You will solve complex problems regarding how members are routed to agents and how automated systems can provide seamless, real-time assistance across the entire support organization.
What does a Software Engineer earn in California?
Median $214000 from 775 postings across 63 companies.
Ruby on Rails
Distributed Systems
APIs
Transactional Databases
Asynchronous Processing
Caching
System Design
Fintech
Data Contracts
Observability
Infrastructure
Analytics
AI