Lead Software Engineer, Genesys Cloud, Contact Center, IVR
PNC
Quick summary
Market check
How this pay compares to similar roles
This listing doesn't post a salary. Most similar roles pay $150,187–$182,300.
Based on 240 similar postings.
Employer
PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.
PNC currently has 159 open roles on FindRole.
Listed pay typically runs $91,000–$179,200 across 22 roles with salary data.
Most-posted roles
At a glance
Senior Software Engineer - Genesys cloud, IVR, Contact Center As a Senior Software Engineer within the Retail Tech organization, you will design, develop, administer, and optimize a cloud-based contact center platform. You will manage IVR flows, contact routing, and queue structures for inbound and outbound calls, emails, and SMS using Genesys Cloud Architect. Your daily responsibilities include full platform administration, developing custom integrations via RESTful APIs, webhooks, and OAuth, and configuring data actions and reporting. You will utilize Java, SQL, JSON, and XML to build software solutions while troubleshooting complex voice technology and routing logic. The role requires proficiency with tools like Postman, Git, Jira, Confluence, and Terraform. You will solve technical problems by maintaining integration patterns and deployment processes within a high-demand enterprise environment to support business teams.
What does a Software Engineer earn in Texas?
Median $178175 from 187 postings across 44 companies.
Skills
What you'll do
What we're looking for
More like this
PNC
Nvidia
Cardinal Health
Nvidia
Nvidia
Nvidia